Vanguard - Client services rig | Glassdoor
  1. Helpful (19)

    "Client services rig"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate in Scottsdale
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vanguard full-time for more than 10 years

    Pros

    Nice people to work with. Decent benefits. Nice campus. Good training to get a foot in the door for the industry.

    Cons

    No raises for individual contributors over 2%. Company broke my spirit after being there over 15 years with good reviews. After a certain age management will pick you apart to break you down forcing you to quit for your own sanity.

    Advice to Management

    Quit treating people as non human's with no feelings or ambitions.

    Vanguard2016-08-09
  1. "Great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - Data Scientist 

    I worked at Vanguard for less than a year

    Pros

    People are nice and talented

    Cons

    A lot of meetings sometimes

    Advice to Management

    Keep up with the great culture and work life balance.

    Vanguard2019-07-09
  2. Helpful (19)

    "Sadly, driving my high loyalty and engagement down, starting to fall out of love"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in Malvern, PA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Vanguard full-time for more than 10 years

    Pros

    -Corporate structure (owned by clients) -Firm mission and investment philosophy -Benefits, particularly PTO -Great people, team environment -Strategic thinking / direction of firm (advice) -Product and service lineup (although could be broader)

    Cons

    -Doesn’t value the workforce like the past, particularly the people who have the knowledge and have driven results for years -Too much deadwood and 20+ year bureaucrats or inexperienced new leaders from rotational programs in senior positions -Expecting more of people, yet not changing compensation enough to reflect that -Being pennywise / pound foolish with spending, particularly on tech, CEOs relentless push for... expense reduction is concerning, and people don’t feel like they can challenge

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    Advice to Management

    1. You’re killing the spirit of your Crew, culture isn’t moving in a promising direction despite messaging on founder’s mentality and new ways of working - you can’t just announce these things and not change at the top - you have to walk the talk and lead the way, which means change in your own mindset and behavior, if you aren’t willing to step away from command and control then don’t talk about these changes 2.... Take a hard look at the M5 and above to senior staff (senior management) group and really ask yourself who are the people there that really make a difference and drive results, how many are just followers versus leaders, who has really done something of value and displayed grit, who are the people Crew enjoy working for, there are senior officers who need to move on, break up the clique...you can’t do this analysis on your own because you have bias, it needs to be 360 or led objectively 3. Invest more in the leaders you have that display the right attitude and grit versus thinking you always have to go to a consultant or external hire, for all the talk about development the follow through isn’t there

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    Vanguard2019-09-07

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