- Former Employee, less than 1 year★★★★★
Great companyJan 10, 2023 - Client Case Representative in Malvern, PARecommendCEO ApprovalBusiness Outlook
company support, good pay, opportunity for upward movement in company.
pass the exams or lose position offered
Other Employee Reviews
- Current Employee, more than 3 years★★★★★
Vanguard Transfer SpecialistMar 27, 2023 - High Net Worth Asset Transfer Specialist in Scottsdale, AZRecommendCEO ApprovalBusiness Outlook
good work life balance, healthcare plan, and company puts 14% of salary into 401k plan as lomg as employee puts in 4%
can be hard to get promoted at times. a lot of people leave then come back to vanguard to skip some rungs on the ladderContinue reading
- Former Employee★★★★★
Great company stressful positionMar 22, 2023 - Senior Customer Service RepresentativeRecommendCEO ApprovalBusiness Outlook
Company has great leadership. The leaders I had will work with you as much as the can as long as you communicate frustrations and areas of difficulty. Additional training was always offered. Some of the colleagues were all for the team work mentality, which made working for this company great. also the pay was very well.
Back to back elevated calls. Lots of people just pass the calls on to the next rep to deal with. The position is remote so as soon as you clock out you have to deal with your family after taking a TON of calls that you’re expected to de-elevate your self. It isn’t fair to them to greet someone who has had to take ownership of a call that another representative slacked on to provide all the needed information. Most of the licensed representatives lack taking ownership of the calls they are literally paid to handle. Know room for growth or leadership even with the experience.Continue reading