Employee Review
- Current Employee, more than 1 year★★★★★
Decent Work Life Balance, Not tons of transparency with leadership
Jan 27, 2023 - Application Engineer in Charlotte, NCRecommendCEO ApprovalBusiness OutlookPros
- Mix of very modern tech stacks and older legacy projects - Lots of opportunity to own projects and migrations - Decent work-life-balance, if you like hybrid 3x a week - Good PTO (especially if you purchase extra) - Insanely good 401k matching - Focused on delivering quality and cheap options for investors
Cons
- Lack of transparency and openness to remote - Can get stuck working in legacy code - PTO is combined with sick time - Agile teams' quality varies heavily, some are great and others pretty bad - Lack of focus on how vanguard can be a positive impact (sustainability) in the industry beyond 'lower costs to clients'
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Other Employee Reviews
- Current Employee, more than 3 years★★★★★
Vanguard Transfer Specialist
Mar 27, 2023 - High Net Worth Asset Transfer Specialist in Scottsdale, AZRecommendCEO ApprovalBusiness OutlookPros
good work life balance, healthcare plan, and company puts 14% of salary into 401k plan as lomg as employee puts in 4%
Cons
can be hard to get promoted at times. a lot of people leave then come back to vanguard to skip some rungs on the ladder
Continue reading - Former Employee★★★★★
Great company stressful position
Mar 22, 2023 - Senior Customer Service RepresentativeRecommendCEO ApprovalBusiness OutlookPros
Company has great leadership. The leaders I had will work with you as much as the can as long as you communicate frustrations and areas of difficulty. Additional training was always offered. Some of the colleagues were all for the team work mentality, which made working for this company great. also the pay was very well.
Cons
Back to back elevated calls. Lots of people just pass the calls on to the next rep to deal with. The position is remote so as soon as you clock out you have to deal with your family after taking a TON of calls that you’re expected to de-elevate your self. It isn’t fair to them to greet someone who has had to take ownership of a call that another representative slacked on to provide all the needed information. Most of the licensed representatives lack taking ownership of the calls they are literally paid to handle. Know room for growth or leadership even with the experience.
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