Vantiv - Minimal training in a high stress call center. | Glassdoor
There are newer employer reviews for Vantiv
There are newer employer reviews for Vantiv

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Helpful (3)

"Minimal training in a high stress call center."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - IT Specialist in Cincinnati, OH
Current Employee - IT Specialist in Cincinnati, OH
Doesn't Recommend
Positive Outlook
No opinion of CEO

I have been working at Vantiv full-time (More than a year)

Pros

It's a job. You make some money.

Cons

Training is pathetic. Micro-managed to the extreme. Everything about what you do is analyzed. You learn everything on the fly and you're questions are almost always answered by telling you to refer to the online knowledge base.

Advice to Management

Think about why that place might possibly have a revolving door.

Other Employee Reviews for Vantiv

  1. Helpful (5)

    "Call Center Work Disguised as Finance/IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Cincinnati, OH
    Former Employee - Project Manager in Cincinnati, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vantiv full-time (More than a year)

    Pros

    Free coffee, slightly above average pay, onsite cafeteria (albeit ludicrously overpriced).

    Cons

    No training whatsoever. Totally unsupportive management. Zero work/life balance. The PTO looks generous, until you realize that you'll never be allowed to take it, and you lose it at the end of the year. Wretched culture. Constant outsourcing/offshoring.

    Advice to Management

    Invest in your employees. Pick a direction and commit to it. Develop a plan. Stop sacrificing long term stability in favor of short term gains


  2. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance in Cincinnati, OH
    Former Employee - Finance in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vantiv full-time (More than 3 years)

    Pros

    - Great opportunity
    - Great pay
    - Great leadership team
    - Solid business model
    - Culture of rewarding a strong player

    Cons

    - Fast paced working environment and it’s not for everyone
    -High performance expectation

    Advice to Management

    I truly enjoyed working at Vantiv. The leadership team is phenomenal. I loved the culture of rewarding a high performer, focusing on the development of employees and strong women’s initiative. I hope the management team will keep the great culture.

There are newer employer reviews for Vantiv
There are newer employer reviews for Vantiv

See Most Recent

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