Pros

-Flexibility when picking hours, willing to work around your schedule -Opportunities to work more hours

Cons

It is a glorified call center. Mind numbing work. Non-existent management. Draining. No work-life balance. Taking advantage of people with education backgrounds by stressing the idea that we are helping people. In reality, we are guilt tripping parents and students into purchasing more expensive packages. We were trained to sell 1:1 tutoring over small classes since it was more expensive. However, not all students benefit from this expensive 1:1 tutoring. Silly coming from a company that stresses individual learning needs, to not care about the learning needs of students when focusing on higher sale value. We were told our mission was to help people learn and provide individual learning support, while recommending products we know is not the most beneficial for that person. People in my cohort were fired without warning for not meeting quota when we just started and were told we didn't have a quota. Confusing. Trainers were disingenuous. But who can blame them, the company hires multiple cohorts a month with 20+ people each. Honestly, who can care about new hires when so many are constantly hired and fired like clockwork. For your mental and physical health, run the other way. Especially to those who love teaching and helping students. This is not for you. It is a facade. Making people believe that we are working for the good of the student and learning. If you have a conscience, simply don't. One aspect that I really really did not enjoy was the "metrics". I had someone direct message me about my activity being low when I never had low metrics. However, I was in training all day which explained that. I was basically told that I had to meet a mark by the end of the day or else. This sends the message that one slip up and you're out. That stress that someone is always watching and you can't fall under a certain number is bad for mental health and induces stress. There is a feature called "idle time" where if you are not moving your keyboard and mouse the time adds up. I constantly was checking my metrics and time so that I wouldn't get that dreaded message. All sales companies care about metrics to a certain extent but this is not the way. As long as monthly quotas are met, people should not be held on such a short leash. We are people not robots. Being treated as such is not conducive for workplace success and employee moral. After quitting, I re-read all the reviews and they all resonated with me and were true. I thought that these bad reviews came from people who were incompetent and lazy. I am a hard working and very passionate about everything I do. In no means, am I incompetent or lack the ability to exceed in my work performance. However, I was wrong and foolish thinking that the reviews about this company were from misinformed individuals. They are all true and accurate to what this company is.