Venmo - Awesome Internship Experience | Glassdoor
There are newer employer reviews for Venmo
There are newer employer reviews for Venmo

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Helpful (1)

"Awesome Internship Experience"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Intern - Intern in New York, NY
Former Intern - Intern in New York, NY
Recommends
Positive Outlook

I worked at Venmo as an intern (Less than a year)

Pros

Venmo was a great place to intern at. Got to push code and affect the product on day one. Other interns were great to work with.

Cons

At times, a lack of guidance. This should of course be expected at a startup internship. Overall, if your'e ok being self guided, you won't get lost.

Other Employee Reviews for Venmo

  1. Helpful (1)

    "Great job, great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Venmo full-time

    Pros

    Young startup feel with the stability of a company that's been around forever. Great management style. Is empowering and encouraging of developing your skills through classes and tuition reimbursement. Awesome perks.

    Cons

    I gained 15 lbs because of all the free food.


  2. "Company Culture is Changing as it Grows"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support Representative
    Current Employee - Customer Support Representative
    Recommends
    Positive Outlook

    I have been working at Venmo full-time (More than a year)

    Pros

    There are certainly many perks that make Venmo a great place to work - free catered lunches every day as well as a large selection of free snacks and beverages. That alone can save one bunches of money each year. Also, the hourly pay rate for representatives is better than most of the other comparable job listings I've seen in Chicago. The workforce is overwhelmingly young and social, making it that much easier to go to work each day.

    Cons

    While the culture is easy-going, it's clear that culture is changing quickly, particularly within Support. Like in any company, rapid growth leads to a change in the quality of candidates that are brought on board, as well as an uptick in micromanagement by managers trying to control a rapidly growing team. This includes a workforce management team that's monitoring personal schedules and break time. It's difficult to feel motivated when it doesn't feel like you're trusted by management to do your job (even with a strong positive record).

    There's also a mandatory weekend rotation for any normal Monday through Friday reps, that has you working every 5-6 weekends (from home) , sometimes more often based on need. It's not the end of the world, but certainly an annoyance for someone who values their weekends and work-life balance.

    Advice to Management

    It's clear management is trying their best to remain open to feedback to improve employees' experiences. Knowing this, I'd suggest the following:

    -If individual employees are in some way not performing their duties, deal with those individuals directly instead of changing policy on a team-wide scale. It makes your workforce feel unappreciated and expendable. Even if they are, you don't want them to feel that way as it will negatively affect your bottom line.

    -Don't be dismissive when concerns are raised by members of the team. Everyone on the team wants the company to succeed, and is turning to you for help with things they don't have the ability to change.

    -Remember what made this place so fun to work at a few years ago, and try to not stray too far from that path.

There are newer employer reviews for Venmo
There are newer employer reviews for Venmo

See Most Recent

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