Verizon - Customer Service sent overseas | Glassdoor
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There are newer employer reviews for Verizon

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Helpful (2)

"Customer Service sent overseas"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Senior Customer Coordinator in Alpharetta, GA
Former Employee - Senior Customer Coordinator in Alpharetta, GA
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Verizon full-time (More than 8 years)

Pros

Good Benefits
Was being paid much higher than industry average.
Flexible shift hours, provided there was an opening.
Relaxed working environment and dress code.

Cons

No promotion at all in my department
Very clique oriented
Supervisors clueless on everything.
Immediate supervisor was caught stealing from employee yet still kept job.
Hiring standards were non-existent resulting in high turnover and sub-standard employees.
Company left many accounts high and dry for our services. Contracts were broken in order to eliminate the line of business.

Advice to Management

None. They wouldn't listen if it was given

Other Employee Reviews for Verizon

  1. Helpful (1)

    "It was good until they merged with Bell Atlantic"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Technician in Westbury, NY
    Current Employee - Field Technician in Westbury, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Verizon full-time (More than 10 years)

    Pros

    Get training on the new technology

    Cons

    You are constantly harrassed by management


  2. Helpful (1)

    "Verizon is a great place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Partner in San Francisco, CA
    Current Employee - Client Partner in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Verizon full-time (More than 8 years)

    Pros

    Verizon provides me an opportunity to dynamically apply my experience and knowledge with our global enterprise clients. Large organization with great resources and solutions to fulfill out clients requirements.

    Cons

    Verizon is large a corporation that at times takes patients to get tasks completed.

    Advice to Management

    Settle the internal organizations now that will allow the company to progress positively for the remainder of 2012.

There are newer employer reviews for Verizon
There are newer employer reviews for Verizon

See Most Recent

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