Verizon - Suppor (billing provisioning)t takes no ownership of customer situations | Glassdoor
There are newer employer reviews for Verizon
There are newer employer reviews for Verizon

See Most Recent

"Suppor (billing provisioning)t takes no ownership of customer situations"

Star Star Star Star Star
  • Career Opportunities
  • Comp & Benefits
Former Employee - Inside Sales in Exton, PA
Former Employee - Inside Sales in Exton, PA

I worked at Verizon full-time (More than 8 years)

Pros

Good work environment, lower level management helpful! Benefits are good but they Took away pension and retirement benefits. Product mix is good

Cons

Nobody cares about the end user making upgrades and new sales difficult. Verizon constantly shoots itself in the foot with Its horrible installation intervals. They have also moved the provisioning staff and engineers offshore and customers can't understand what they are saying and get frustrated

Advice to Management

Start rating people on their actions

Other Employee Reviews for Verizon

  1. "Good company with deteriorating culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Software Engineer in Colorado Springs, CO
    Current Employee - Lead Software Engineer in Colorado Springs, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Verizon full-time (More than 10 years)

    Pros

    good salary and benefits, people to work with, great location.

    Cons

    The culture has been getting worse over the years. Unfortunately it is no longer what MCI used to be and could offer, but with the current market we still cannot complain


  2. "Great Company!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Dallas, TX
    Current Employee - Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verizon full-time (More than 10 years)

    Pros

    Fast - Paced, Vast Amount of Opportunities

    Cons

    Difficult to get exposure due to vastness of company


There are newer employer reviews for Verizon
There are newer employer reviews for Verizon

See Most Recent

Work at Verizon? Share Your Experiences

Verizon
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or