Verizon - Great Opportunity & Benefits but Lousy Culture | Glassdoor
There are newer employer reviews for Verizon
There are newer employer reviews for Verizon

See Most Recent

Helpful (5)

"Great Opportunity & Benefits but Lousy Culture"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Senior Account Executive in Andover, MA
Former Employee - Senior Account Executive in Andover, MA
Recommends
Neutral Outlook
No opinion of CEO

I worked at Verizon full-time (More than a year)

Pros

Professional environment
Verizon Business Product Portfolio is massive
Solutions focus to high end enterprise customers
Sales Engineers are real professionals
Solution consultants as over-lay are a valuable sales support
Sales Management Team is solid, real professional
Good base pay, excellent commission plan
Fantastic Benefits ( even on the non-Union Side of the company)
401k is the best !

Cons

Lousy Culture--long term employees are miserable
Unrealistic Quotas
Poor implementation of solutions
Installation in-region by Union = Nightmare! could be done in half the time, but labor agreement is a hinderance
Service management is a mess--due to outsourcing to Phillipines.
Billing is a mess--resoltion also outsourced to Phillipines
No commitment by management to fix customer problems--just want new revenue
Poor Integration of Teremark
New Sr. leadership (as of 2012) is too transactional focused. Former model was solution focused.
Poor compensation for Professional Services ( Terremark services)
On going layoffs are a standard way of running the business. Who gets chosen is as much a mystery as who doesn't.

Advice to Management

Get a Clue ! The key differentiator for VzB Enterprise is Terremark's Professional Services; consulting/security & Cloud but if commission plan remains lousy for these services, AE's will not sell it.

Other Employee Reviews for Verizon

  1. "Verizon alpharetta"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Senior Software Engineer in Alpharetta, GA
    Current Contractor - Senior Software Engineer in Alpharetta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Verizon as a contractor (More than a year)

    Pros

    Nice parking, laid back teams

    Cons

    low pay for contractors, no processes, no documentation, projects are worked as they come with no forward planning

    Advice to Management

    None of my business, i am a contractor


  2. "Large internal IT organization -- good but not great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Analyst
    Current Employee - Senior Systems Analyst
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Verizon full-time (More than 8 years)

    Pros

    Flexible work arrangements - telecommute etc. but policies may be changing.
    Large variety of IT projects and opportunity to learn telecom business.
    Support for training/learning is available.

    Cons

    Many outdated technologies.
    Teams vary drastically in terms of support/opportunity.
    Outsourcing is killing innovation and efficiency.
    Senior leadership is too self-promoting. Seems to only hear their own message.
    Managers want to become "hands on" effective projects (where they aren't needed) instead of attaching to less effective projects.

    Advice to Management

    Too many voices/contradictions on strategic priorities. Many aspects of Verizon IT seem over-managed.

There are newer employer reviews for Verizon
There are newer employer reviews for Verizon

See Most Recent

Work at Verizon? Share Your Experiences

Verizon
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or