Verizon - Huge company, your just a number. | Glassdoor
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There are newer employer reviews for Verizon

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Helpful (1)

"Huge company, your just a number."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Senior Network Engineer in Reston, VA
Former Employee - Senior Network Engineer in Reston, VA
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I worked at Verizon full-time (More than 8 years)

Pros

Pretty stable, decent salary and benefits.

Cons

Always laying people off as part of business strategy. Your just a number.

Advice to Management

Treat your employees better.

Other Employee Reviews for Verizon

  1. "Recently went Union, downhill from there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in San Jose, CA
    Current Employee - Customer Service in San Jose, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Verizon full-time (More than 5 years)

    Pros

    Cell phone, laptop, and vehical when needed. upper level support per job avalible

    Cons

    Management has lost concern for customers and focus has been shifted solely to stock holders

    Advice to Management

    I am not in management and do not know the entire story around the loss of customer service. All I can say is there is a large group of unhappy customers.


  2. Helpful (1)

    "Frustrating Dead End Job with decent pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Tampa, FL
    Current Employee - Retail Sales Consultant in Tampa, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Verizon full-time (More than a year)

    Pros

    Decent pay, excellent benefits, health dental and vision covered fully (for now) 401k matching, commission sales allows for very large checks a few times a year, Union strong. Excellent product...FIOS

    Cons

    EXTREMELY difficult to move around within the company and almost zero room for advancement...unless you are mgmt. Mgmt constantly moving from dept to dept, no cohesion and almost no cooperation between departments. Every job in every dept is sales oriented, customer issues seldom resolved, and customers very combative as result.

    Advice to Management

    Fire all the managers and start over...seriously. Verizon landline customer service is so horrid that it's become the benchmark for other companies that aren't even in this industry to avoid. Your network of managers has become a buddy system far stronger than any union, corruption runs rampant, lousy managers are promoted and good ones get pushed aside until they retire.

There are newer employer reviews for Verizon
There are newer employer reviews for Verizon

See Most Recent

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