Verizon - Good company. They run very lean with tight grip on expenses. | Glassdoor
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"Good company. They run very lean with tight grip on expenses."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Senior Manager
Former Employee - Senior Manager
Recommends
Positive Outlook
Approves of CEO

I worked at Verizon full-time (More than 5 years)

Pros

Focused on quality and customers.

Cons

No noteworthy concerns to report here.

Advice to Management

Keep your focus on customers and drive integrity into every bit of your work product.

Other Employee Reviews for Verizon

  1. Helpful (2)

    "This used to be an awesome place to work..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Philadelphia, PA
    Current Employee - Customer Service Representative in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Verizon full-time (More than 8 years)

    Pros

    Great pay, benefits, and tuition assistance

    Cons

    Everything else. Crazy hours. Long hours. Cant post out of position for 3 years. Scheduling is based on senority and there are people who've worked there for 25 years. Management stays on your line making sure you force, not sell, products on to customers. If you didn't, they'd bring you into the office for a write up or suspension. those who had high sales generally added products without customers knowledge or lie about the true price. this company is going. downhill. they want all high paying reps out to replace with lower paid wireless reps. Coworkers and management are very gossipy and unprofessional.

    Advice to Management

    If management cared, your employees would. Management sets the tone. they dont want to help consultants. they answer to any issue is get the customer off the phone and call them back, but you cant get the time to call them back.


  2. "Great company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good work environment
    Good benefits and pay

    Cons

    There is no job security for some jobs

    Advice to Management

    Communicate company plans with the employees

There are newer employer reviews for Verizon
There are newer employer reviews for Verizon

See Most Recent

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