Verizon - Good Company | Glassdoor
There are newer employer reviews for Verizon
There are newer employer reviews for Verizon

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"Good Company"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Principal Consultant in New York, NY
Former Employee - Principal Consultant in New York, NY
Recommends
No opinion of CEO

I worked at Verizon full-time (More than 3 years)

Pros

- management dispels trust, independence and autonomy - very important for personal growth and exceeding potential.
- good work/life balance
- lot of opportunities for training, obtaining new skills

Cons

feels sometimes too complex to navigate through hierarchy of management and get what you want. management sometimes disengaged.

Advice to Management

none

Other Employee Reviews for Verizon

  1. Helpful (2)

    "Once you are in customer service, there is no where to go."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Andover, MA
    Current Employee - Customer Service Representative in Andover, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Verizon full-time (More than 10 years)

    Pros

    Great pay and insurance, that's about it

    Cons

    No work/life balance. The only way to leave work is to have FCL paperwork approved. The are more likely to hire off the street than to advance current employees

    Advice to Management

    Promote from within. Practice your "core values" that you say you have. Be honest, customers are not stupid. Stop acting like you are selling used cars. Value the customer service reps, instead of telling them they are just lucky to have a job. They are the front lines of your company, stop treating them like second class citizens.


  2. "If you can BE Verizon you can love your job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Hampton, VA
    Former Employee - Sales Associate in Hampton, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Verizon full-time (Less than a year)

    Pros

    This is the best company I have ever worked for, hands down.
    The environment is great, the staff is passionate and the pay was double industry standard.

    Cons

    If you have a family or school or anything else going on, you won't be able to do this job.

    Advice to Management

    Be more flexible with families. A sick child and a very brief period of inability to adhere to schedule is no reason to let a veteran with excellent sales numbers go.

There are newer employer reviews for Verizon
There are newer employer reviews for Verizon

See Most Recent

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