Verizon Wireless - Overall satisfied, excellent salary and benefits. | Glassdoor
There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

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"Overall satisfied, excellent salary and benefits."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Coordinator - Customer Service
Current Employee - Coordinator - Customer Service
Recommends
Positive Outlook
Approves of CEO

I have been working at Verizon Wireless full-time (More than 10 years)

Pros

Good money, benefits and the discount on your cell bill can't be beat. Lots of opportunities for advancement or relocation. Excellent job security, growth industry consistent growth even during times of recession.

Cons

Stressful job and opportunities limited if you are not willing to work nights and weekends or relocate to a new area.

Other Employee Reviews for Verizon Wireless

  1. "Customer Service Reps"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Representative
    Current Employee - Customer Care Representative
    Doesn't Recommend
    Neutral Outlook

    I have been working at Verizon Wireless full-time

    Pros

    -Decent pay
    -Incentives to show up, yearly bonus
    -Outstanding benefits
    -Decent vacation and personal time allotment

    Cons

    -Inconsistent management
    -High turnover rate
    -Career progression is extremely slow
    -Performance metrics will make you crazy
    -Heavily monitored
    -Hours and days off are not desirable, especially starting off

    Advice to Management

    Treat your employees like they actually matter and make a difference. It's too easy to feel like a seat-filler when the only thing management cares about is performance metrics.


  2. "Verizon is a great place to work but the hours aren't consistent."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    Pros

    Verizon supports working mothers. They are diversified and the benefits are awesome.

    Cons

    Verizon stays open 7 days a week, therefore, your schedule isn't consistent. Weekends are included.

    Advice to Management

    Keep up the good work!

There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

See Most Recent

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