Verizon Wireless - X | Glassdoor
There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

See Most Recent

"X"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Neutral Outlook
No opinion of CEO

Pros

Benefits, salary, 401k match, discounts

Cons

Little to no work/life balance

Advice to Management

Get feedback from the front line before implementing changes

Other Employee Reviews for Verizon Wireless

  1. "Overall satisfied, excellent salary and benefits."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coordinator - Customer Service
    Current Employee - Coordinator - Customer Service
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verizon Wireless full-time (More than 10 years)

    Pros

    Good money, benefits and the discount on your cell bill can't be beat. Lots of opportunities for advancement or relocation. Excellent job security, growth industry consistent growth even during times of recession.

    Cons

    Stressful job and opportunities limited if you are not willing to work nights and weekends or relocate to a new area.


  2. "Customer Service Reps"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Representative
    Current Employee - Customer Care Representative
    Doesn't Recommend
    Neutral Outlook

    I have been working at Verizon Wireless full-time

    Pros

    -Decent pay
    -Incentives to show up, yearly bonus
    -Outstanding benefits
    -Decent vacation and personal time allotment

    Cons

    -Inconsistent management
    -High turnover rate
    -Career progression is extremely slow
    -Performance metrics will make you crazy
    -Heavily monitored
    -Hours and days off are not desirable, especially starting off

    Advice to Management

    Treat your employees like they actually matter and make a difference. It's too easy to feel like a seat-filler when the only thing management cares about is performance metrics.

There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

See Most Recent

Work at Verizon Wireless? Share Your Experiences

Verizon Wireless
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or