Verizon Wireless - Tech Coordinator II | Glassdoor
There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

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"Tech Coordinator II"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Coordinator II in Albuquerque, NM
Current Employee - Coordinator II in Albuquerque, NM
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Verizon Wireless full-time (More than 5 years)

Pros

Benefits - medical, dental, annual raises, and tuition assistance. Flexing schedule and of course STI

Cons

Having a tech rep selling products (upgrades), we are there to fix their problem not sell devices. Outsourcing to much and not having the outsource reps with the same standard as VZW employees. Customer voices are no longer heard. Employee phone plan should be a lot better. Suppose to follow the "credo" -- haven't seen that done in years. Its just a nice thing to say the company has - lost sight of what the company "was"

Advice to Management

Stop being so greedy, focus inward, your employees and customers are frustrated - listen to complaints and take it seriously. Without good employees and customers, the company will decline.

Other Employee Reviews for Verizon Wireless

  1. "Wireless Retail store"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Peabody, MA
    Former Employee - Sales Representative in Peabody, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Verizon Wireless full-time (More than 3 years)

    Pros

    Good sales training for inexperienced reps in wireless industry

    Cons

    hard to meet all quotas with so many reps on floor

    Advice to Management

    More support for those who want advancement


  2. "becoming too big"

    Star Star Star Star Star
    Current Employee - Network Engineer in Rochester, NY
    Current Employee - Network Engineer in Rochester, NY
    Recommends
    Positive Outlook

    I have been working at Verizon Wireless full-time (More than 3 years)

    Pros

    stability compared to other telecom compaines

    Cons

    marketing is lacking we don't sell 4g very well

    Advice to Management

    you need sales engineers

There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

See Most Recent

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