Verizon Wireless - Outstanding | Glassdoor
There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

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"Outstanding"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Technical Support Coordinator in Rochester, NY
Current Employee - Technical Support Coordinator in Rochester, NY
Recommends
Positive Outlook
Approves of CEO

I have been working at Verizon Wireless full-time (More than a year)

Pros

Career progression, great networking, leadership that cares.

This is the best job I have ever had, and the amount that this company cares about it's employees is outstanding!

I was hired in September of 2011 as a customer service representative. I said that within a year, I will be a technical support coordinator. Within 8 months, I was a member of a team that acted as a point of contact while a supervisor was otherwise engaged. After 9 months, I was a senior representative, and within 10 months I had applied and was accepted into the technical support coordinator position.

As long as you set a goal for yourself, this company is the best company to work for. They will assist you with any training or assistance you need in order to get to the level you wish to be at.

Cons

Escalated customers can be very opinionated, but a level head will get you through any situation.

Other Employee Reviews for Verizon Wireless

  1. "Not worth the stress!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Representative in Houston, TX
    Former Employee - Technical Support Representative in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Verizon Wireless full-time (More than 10 years)

    Pros

    good pay! Good Benefits! Great Bonus!

    Cons

    Very Stressful
    Poor Management
    They really dont care about front line employees

    Advice to Management

    Put more qualified people in management


  2. Helpful (2)

    "Suits, ties, and side parts - fast followers skating towards to where the puck is right now."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Basking Ridge, NJ
    Former Employee - Product Manager in Basking Ridge, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Verizon Wireless full-time (More than 3 years)

    Pros

    Business card and company name on resume opens lots of doors.

    Cons

    - point of entry into the company dictates your potential level of achievement there.
    - highly charged political environment - stay in your box mentality.
    - paid below market rate
    - middle heavy (lots of middle managers)

    Advice to Management

    let your solutions breath a bit. if it takes 2 years to launch a service give it more than a few months to gain traction and perform.

There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

See Most Recent

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