Verizon Wireless - This is a Great Place to Work | Glassdoor
There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

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"This is a Great Place to Work"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Manager in Pittsburgh, PA
Current Employee - Manager in Pittsburgh, PA
Recommends
Positive Outlook
Approves of CEO

I have been working at Verizon Wireless full-time (More than 5 years)

Pros

Extremely fast paced environment. You are never bored.

Cons

Amount of change can be overwhelming at times

Advice to Management

Help to prioritize and simplify communications to the field

Other Employee Reviews for Verizon Wireless

  1. "Customer Service Rep."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Lake Orion, MI
    Former Employee - Customer Service Representative in Lake Orion, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Verizon Wireless full-time (More than 3 years)

    Pros

    It was great to be able to work with customers face to face and assist them with their billing and equipment issues.

    Cons

    The job changed from a customer focused position to a sales position that took away from the customer experience.

    Advice to Management

    Stop leaving the customer out of the equation as this is where the business base is derived from


  2. "Technical Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Representative in Elgin, IL
    Former Employee - Technical Support Representative in Elgin, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Verizon Wireless full-time (More than 3 years)

    Pros

    Yearly bonus and pay competitive pay rate also good benefits.

    Cons

    Hours, open all year round 6am - 12:00am. Everything goes off of seniority. The customer dictates how much of a raise you deserve as well as bonus because it's 100% voice of the customer.

There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

See Most Recent

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