Verizon Wireless - Cellular coverage with goodies to go!!! | Glassdoor
There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

See Most Recent

"Cellular coverage with goodies to go!!!"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Data Technical Support Coordinator in Dublin, OH
Former Employee - Data Technical Support Coordinator in Dublin, OH
Recommends
Neutral Outlook
Approves of CEO

I worked at Verizon Wireless full-time (More than 10 years)

Pros

3g and 4g Coverage. Most companies say they have the coverage until you review their maps and then ask where their towers are. ??? Big difference when they think 7 miles for a tower is accurate for getting full usable signal. Smart Phones down to Basic Phones. Covers the user spectrum . Tables to WiFi devices. Data is everywhere. Home wireless services improved and usable if you travel.

Cons

They never say they are the cheapest, Because you pay for the upkeep of towers and services.
Limited at times to the warranty of the device from the device manufacture forcing for Insurance to have to be purchased at times.
Departments are not seemless with knowledge. Cross training should be done . Until you get to specific departments. Data should only be responsible for data, billing for billing etc. Customer Service should not be a LARGE dept of unequal knowledge to try to assist customers.

Advice to Management

Departments are not seemless with knowledge. Cross training should be done . Until you get to specific departments. Data should only be responsible for data, billing for billing etc. Customer Service should not be a LARGE dept of unequal knowledge to try to assist customers.

Other Employee Reviews for Verizon Wireless

  1. Helpful (1)

    "So-So"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Rochester, NY
    Former Employee - Sales Representative in Rochester, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Verizon Wireless full-time (More than a year)

    Pros

    Great co-workers, pay was good

    Cons

    Let me go for "numbers" and doing something that was against their ethics...even though I had 2 supervisors tell me to


  2. "Great Opportuity! Healthy work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Newark, NJ
    Current Employee - Sales in Newark, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verizon Wireless full-time (More than 3 years)

    Pros

    Outstanding support system and training is second to none. Pay and bennies are generous. co-workers very impressive and motivated.

    Cons

    bonus structure not linear enough.

    Advice to Management

    control the greed and these people will move mountains for you!

There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

See Most Recent

Work at Verizon Wireless? Share Your Experiences

Verizon Wireless
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or