Verizon Wireless - Great company, horrible job and horrible leaders | Glassdoor
There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

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"Great company, horrible job and horrible leaders"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Customer Service Representative in Charlotte, NC
Current Employee - Senior Customer Service Representative in Charlotte, NC
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Verizon Wireless full-time (More than 3 years)

Pros

Decent pay, great benefits, a lot of paid time off

Cons

Very poor leadership that creates a hostile work environment, very little support while on the calls, leaders expect you to be perfect on every call, but are very un-supportive if you need help, very high stress

Advice to Management

Higher better leaders, listen to your employees

Other Employee Reviews for Verizon Wireless

  1. "BGCO Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coordinator in Alpharetta, GA
    Current Employee - Coordinator in Alpharetta, GA
    Doesn't Recommend

    I have been working at Verizon Wireless full-time (More than 3 years)

    Pros

    Verizon Wireless has great health benefits.

    Cons

    It is somewhat difficult to move up within the company if you start off as a Customer Service Rep. Verizon Wireless has high expectations for Reps and Coordinators however they do not pay you based on experience or college degree.

    Advice to Management

    I would recommend paying individuals based on work experience and degree.


  2. "I love this company it has taught me the skills necessary to be successful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Customer Service Representative in Houston, TX
    Former Employee - Senior Customer Service Representative in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Verizon Wireless full-time (More than 5 years)

    Pros

    Very structured willingness to help if you need it. This is a company where they dont fire you you fire yourself. The reason I say this is you can mess up and they still will coach you and develop you.I really miss this company ...I was laid off and not able to relocate...

    Cons

    None this was a good job

There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

See Most Recent

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