Verizon Wireless - I love working for the company. | Glassdoor
There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

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"I love working for the company."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Care Representative in Mankato, MN
Current Employee - Customer Care Representative in Mankato, MN
Recommends
Positive Outlook
No opinion of CEO

I have been working at Verizon Wireless full-time (Less than a year)

Pros

Very flexible hours, team environment, coaching, great training, helpful supervisors, great benefits, ability to grow, ability to work in multiple environments, able to help customers

Cons

Stressful, some people are hard to handle, lots of information to process, hard to sell upgrades and accessories, I feel bad when I don't perform well

Advice to Management

More up to date training materials!

Other Employee Reviews for Verizon Wireless

  1. Helpful (4)

    "Constant disregard to employees, at Verizon you ARE replaceable."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - OUTSIDE SALES
    Current Employee - OUTSIDE SALES
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Verizon Wireless full-time (More than 10 years)

    Pros

    Great pay, great benefits, world class products and services.

    Cons

    Leadership is out of touch with employees. Inconsistent message to reps. Culture with to many cracks. Leadership does not develop employees. Performance plans are delivered based on your relationship with your manager, not your sales. HR does not keep personal information private. If you ask to many questions or disagree with upper management, you can guarantee to have your career on the chopping block.

    Advice to Management

    Listen to feedback from employees, don't just ask. Be who you are, your title does not define you. Many of the employees go to work feeling defeated before they get there. Quotas are to high, management is not able to articulate the how's and why's behind targets given. Value your employees.


  2. "Sr. Programmer analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Verizon Wireless full-time (More than 3 years)

    Pros

    good in benefits. good in 401 and profit sharing

    Cons

    bad in base salary. bad on vacation flexibility

There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

See Most Recent

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