Verizon Wireless - Great pay and benefits but not much opportunity for promotions | Glassdoor
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There are newer employer reviews for Verizon Wireless

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"Great pay and benefits but not much opportunity for promotions"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Retail Sales Representative in Saint Louis, MO
Current Employee - Retail Sales Representative in Saint Louis, MO
Recommends
Negative Outlook
No opinion of CEO

I have been working at Verizon Wireless full-time (More than 3 years)

Pros

Excellent pay, great benefits (401k 6% match, 7 days vacation, sick and personal time on top of that, tuition assistance, health benefits are great too)

Cons

Working in retail store of course comes with customer service, the varying shifts, working overtime and weekends. Also recent changes in performance reviews makes the job more difficult because it really depends on what manager you happen to have at the time. Almost no option to move up in the company.

Advice to Management

More consistency in the communication between the chain of command

Other Employee Reviews for Verizon Wireless

  1. "Verizon Wireless is one of the best companies I have ever worked for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Representative in Columbia, MD
    Former Employee - Retail Sales Representative in Columbia, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Verizon Wireless full-time (Less than a year)

    Pros

    Great benefits, the training process is fantastic, and the people who work there are the best there are in the field. Almost everyone I met had a great attitude, but there was one common thread of everyone. That thread was dedication. I appreciated my time at Verizon Wireless very much.

    Cons

    A whole ton of metrics that you are graded on, instead of just focusing on several items you have a whole slew of metrics that you have to do good on. Store management never really seemed to be happy, always complaining after a big sale why certain metrics were not reached. Very high stress in the retail side, even managers complained about the pressures of success.

    Advice to Management

    Management did a great job at keeping everyone motivated. If you have the will to succeed, Verizon Wireless will launch you to new heights and Verizon does not cut costs on developing it's future leaders. I was amazed at how much importance that was placed on the employees, truly a fantastic place to work.

    If you have a drive in sales and wish to make very good money you should take this job, you will not regret it.


  2. "Ridiculous policies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech Support in Houston, TX
    Former Employee - Tech Support in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Verizon Wireless full-time (More than a year)

    Pros

    The pay was good and the benefits especially the educational benefits were good.

    Cons

    Horrible management of resources and lots of favoritism. The call center majority was African American and they had their own tight knit circle to the point they wouldnt talk to anyone who wasnt black. Management was also comprised of African Americans didnt see any other race in management. No wonder the place on 5959 Corporate Drive eventually closed down right after 7 months after i was gone.

    Advice to Management

    Keep a diverse group of workers and include all people of all races and nationalities. This is America! Also consider the human factors and well being of employees.

There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

See Most Recent

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