Verizon Wireless - A great company, if you work hard you will be rewarded | Glassdoor
There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

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Helpful (1)

"A great company, if you work hard you will be rewarded"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Positive Outlook
Approves of CEO

Pros

Verizon is a fast moving company and is only going to get bigger. If you work very hard and show that you will have drive. You will move up in the company and make some pretty good money.

Cons

No Cons to the job. Its a great job if you are single.

Other Employee Reviews for Verizon Wireless

  1. ""Change Engergizes Us" or does it just cause us to find a new way to try to make the same money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Representative
    Former Employee - Retail Sales Representative
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Verizon Wireless full-time (More than a year)

    Pros

    The pros for this company were small, the amount of vacation time and how fast is accrued, the fact that there was separate sick pay, other health benefits and etc. And the career opportunities were endless if you were willing to drink down whatever it was they told you with no questions.

    Cons

    They claim that training is their strong point, but they spend far too much time trying to teach you how to get the most amount of money out of a customer without sounding like you are trying to do that instead of teaching you how to trouble shoot, or use the system when this is actually 90% of your job. They continue to change the markers for commission and for performance and there is no time in between to adjust your selling technique. These markers affect the way that you make money at the company and they changed about once every two month in the two years that I worked there, this was the only thing that was consistent. Managers are promoted without the necessary employee management skills, and there is no accountability of the management staff, they just point the finger lower at those that are customer facing and on the front line. The customer is always the one believed, their employees are never given the benefit of the doubt. And you are expected to take a large amount of verbal abuse from customer's while continuing to apologize to them.

    Advice to Management

    Be consistent, and provide actual training to your employees before throwing them on the floor to be eaten alive by angry customer's because they do not know the secret to fixing the devices they are supposed to be experts at. And make numbers more consistent and if there is going to be a change, you need to have a ramp up time, before holding employees accountable to new measures.


  2. "Sales- Hunter- business sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Benefits, Jobs across country, training, corporate ethics, profit sharing,

    Cons

    Bureaucratic, Finance -too much control of sales process. Business Sales Management dominated by retail management., salary compensation needs some uplift, profit sharing should be increased, stock options not available.

    Advice to Management

    Give field sales more decision making authority for customer acquisition. Be more customer focused and less on internal management controls. Push more decisions to field management.

There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

See Most Recent

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