Verizon Wireless - Excellent company that leads in quickly adapting to new technology. Awesome Benefits. | Glassdoor
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There are newer employer reviews for Verizon Wireless

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Helpful (1)

"Excellent company that leads in quickly adapting to new technology. Awesome Benefits."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Retail Sales Representative in Phoenix, AZ
Former Employee - Retail Sales Representative in Phoenix, AZ
Recommends
Positive Outlook
Approves of CEO

I worked at Verizon Wireless full-time (More than 5 years)

Pros

There is a lot of monetary incentive in selling wireless solutions.The more you can give great service and show a customer how the technology can enrich their lives and they adopt these services the more you will make.

Cons

Daily pressure on all key metrics that are also constantly changing.

Advice to Management

Be more open when rolling out changes in culture so all team members can adapt.

Other Employee Reviews for Verizon Wireless

  1. "I know it will get better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Retail Store Manager
    Current Employee - Assistant Retail Store Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Verizon Wireless full-time (More than 5 years)

    Pros

    Great development programs for moving up
    Great benefits

    Cons

    Little to no Work Life Balance
    Very stressful

    Advice to Management

    Get back to our core values. Customers come first, employee happiness plays a major role in production, and bureaucracy is an enemy. Provide the retail channel with the appropriate tools for success.


  2. Helpful (1)

    "Verizon's problem call center"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Alpharetta, GA
    Former Employee - Customer Service in Alpharetta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Verizon Wireless full-time (More than 8 years)

    Pros

    Great benefits such as college reinbursement and training. Decent employee plan for mobile service. And a little above average health care benefits.

    Cons

    Lay offs over the past 4 years especially for those individuals making above average. In Alpharetta GA at least it's very cut throat and more about who likes you (and who you suck up to) than your work ethics.

    Advice to Management

    Revamp Alpharetta and look into wrongful terminations and layoff due to set ups. Change your HR personnel around because they look the other way or participate in the set ups and share information that should be confidential which should have cause and will one day cause a law suite. Worked in another state before moving to GA the culture was much better.


There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

See Most Recent

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