Verizon Wireless - Well structured with strong training programs | Glassdoor

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There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

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"Well structured with strong training programs"

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Former Employee - Anonymous Employee in Charleston, SC
Former Employee - Anonymous Employee in Charleston, SC

I worked at Verizon Wireless full-time (More than a year)

Pros

One of the top companies to work for; particularly if your interest is in career development. VZW offers a multitude of programs to help further develop an individual's talents/skill sets. Nice to know when many companies are cutting back in the area of training and development!

Cons

Competitive candidate pool and could be a challenge to initially gain entry into this company

Other Employee Reviews for Verizon Wireless

  1. Helpful (2)

    "Don't drink the Kool Aid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech Support in Rochester, NY
    Current Employee - Tech Support in Rochester, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Verizon Wireless full-time (More than 3 years)

    Pros

    The benefits are ok, wonderful people to work with. Cutting edge products and technology and outstanding training.

    Cons

    Not a family friendly company to work for if you are in a call center. You will not have a gurantee of having the days off or vacation days that you want. Your schedule and teams change every 6 months. If you want to work days with weekends off you will be waiting a long time. The job environment is very stressful with frequent changes. You will encounter good customers and some that are completely irate - you have to have thick skin for this job!

    Advice to Management

    Give your call center employees a break. We work hard, and sometimes do not feel appreciated. Also before a change is made that affects customers such as new fees, changing upgrade dates to 2 years, or getting rid of unlimited data, think about how the employees on the front line have to deal with it. Not every customer will buy the lame positioning statements, and there's no way to sugar coat a change that makes it harder for the customer to do business with the company.


  2. "Great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Verizon Wireless full-time (More than 8 years)

    Pros

    Education contribution, excellent training, ok environment.

    Cons

    Cookie cutter interviews for advancement.

    Advice to Management

    Low.

There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

See Most Recent

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