Verizon Wireless - Worst job ever | Glassdoor
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There are newer employer reviews for Verizon Wireless

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"Worst job ever"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Rochester, NY
Former Employee - Customer Service Representative in Rochester, NY
Doesn't Recommend
Negative Outlook
No opinion of CEO

I worked at Verizon Wireless full-time (Less than a year)

Pros

Excellent and extensive paid training - that's really the only positive. You get paid (albeit, not much) to sit in a classroom for 7 weeks. If you get hired by them I would use that time to make money while you look for another job. Being a CSR for them will suck the life out of you. Oh, you do get a great employee discount on VZW phone plan

Cons

Pay sucks, schedules suck, as a CSR you are FORCED to sell things, customers are rude, never a break between calls, horrible morale

Advice to Management

Don't push numbers so much...be more supportive and provide more coaching rather than criticism

Other Employee Reviews for Verizon Wireless

  1. "Stressful, with do or die atmosphere and constantly worsening commission structure."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Retail Store Manager in Omaha, NE
    Former Employee - Assistant Retail Store Manager in Omaha, NE
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Verizon Wireless full-time (More than 3 years)

    Pros

    The people, until they miss quota and get fired.

    Cons

    10 different kpi's that are weighted daily and 4 conference calls a day to remind you of where your at and why you aren't there.

    Advice to Management

    You're making tons of money. You could at least make for a fun work environment where people aren't worried monthly of being fired.


  2. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Sales Representative in Boca Raton, FL
    Former Employee - Sales Representative in Boca Raton, FL
    Recommends
    Approves of CEO

    I worked at Verizon Wireless full-time (More than a year)

    Pros

    Great benefits. Opportunity for growth.

    Cons

    Retail is always a challenge.


There are newer employer reviews for Verizon Wireless
There are newer employer reviews for Verizon Wireless

See Most Recent

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