Vertafore - Happy to be here and hope to retire from same place | Glassdoor
There are newer employer reviews for Vertafore
There are newer employer reviews for Vertafore

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"Happy to be here and hope to retire from same place"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Support Representative in Bothell, WA
Current Employee - Customer Support Representative in Bothell, WA
Recommends
Positive Outlook
Approves of CEO

I have been working at Vertafore full-time (More than 5 years)

Pros

Great people to work with, overall very satisfied with wages and benefits and management style. Employee recognition have gotten better over the years, with rewards and different company sponsored events.

Cons

Recent and prolonged challenges with insufficient resources and inadequate staffing and new-hires still in training in Support organization has made it a daily challenge to provide first class quality service to our customers.

Advice to Management

To focus less on metrics and more on employee's judgment to make the best call on difficult and challenging interactions to meet the customers needs and wants.

Other Employee Reviews for Vertafore

  1. "Good employer, company moving in the right direction"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bothell, WA
    Current Employee - Anonymous Employee in Bothell, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Vertafore full-time (More than a year)

    Pros

    - PEOPLE
    - Work/life balance
    - Benefits/compensation

    Cons

    - Senior management
    - Training
    - Overall communication


  2. Helpful (1)

    "Confused, bewildered and other synonyms"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Bothell, WA
    Former Employee - Sales in Bothell, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Vertafore full-time (Less than a year)

    Pros

    Great roll-out salary, benefit package and good people to work around.

    Cons

    Typical of large corporations, a lot of upheaval in direction and change in upper management which filters down to instability and constant change in objectives.

    Advice to Management

    Be clear, fair and forthcoming about what REALLY to expect instead of switching roles, responsibilities after being hired.

There are newer employer reviews for Vertafore
There are newer employer reviews for Vertafore

See Most Recent

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