Viacom Media Networks - Enjoyed working there. The management structure and support base allowed technical support people to do their jobs | Glassdoor
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There are newer employer reviews for Viacom Media Networks

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Helpful (1)

"Enjoyed working there. The management structure and support base allowed technical support people to do their jobs"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Senior Technical Support Representative in New York, NY
Former Employee - Senior Technical Support Representative in New York, NY
Recommends
Neutral Outlook
No opinion of CEO

I worked at Viacom Media Networks full-time (More than 10 years)

Pros

•Decent Pay and Benefits.
•Good relationships with customers and some camaraderie with coworkers
•Reasonable work flow (not too many tickets and projects managed on a case by case basis)
•Reasonable policies set in place to manage user behavior/workflow in enterprise environment

Cons

•Middle Management contentious with staff
•immediate supervisor does not escalate problems, or "have your back" in customer satisfaction situations
•Management unaware/unappreciative of individual worker skill sets: starting in 2009, many skilled IT workers were laid off, while many lackluster, or problem employees were retained; this one stymied me.

Advice to Management

Management should be aware of skills sets of their existing staff: especially when making changes, or lay offs. I don't think management knows who on their staff can do what. I would encourage some sort of reporting (peer endorsements or Vendor certification program) that will be held by management to rectify this problem, so qualified people remain on the job.

Other Employee Reviews for Viacom Media Networks

  1. "Great people, too much red tape"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Viacom Media Networks full-time

    Pros

    Really nice co-workers, very close to BART, half days on Friday in the summer.

    Cons

    Too much red tape, lack of long term vision.


  2. "The production staff here are amazing."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Audio Engineer in New York, NY
    Current Contractor - Audio Engineer in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Viacom Media Networks as a contractor (More than 3 years)

    Pros

    Relaxed atmosphere, support for creative projects, exposure to worldwide musical talent

    Cons

    Slow turnover on some projects, lacking in-house audio suites

    Advice to Management

    It would be great to be able to work on audio mixes in-house.

There are newer employer reviews for Viacom Media Networks
There are newer employer reviews for Viacom Media Networks

See Most Recent

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