Cover image for Victoria's Secret
Logo

Victoria's Secret

Engaged Employer

Victoria's Secret

Add a Review

Employee Review

  1. 5.0
    Current Employee

    Great job!

    Nov 6, 2022 - Operations and Staffing Coordinator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Gave me a lot of valuable skills

    Cons

    No benefits for this role

    Be the first to find this review helpful
  1. 5.0
    Current Employee, more than 1 year

    Great working environment and discounts

    Feb 2, 2023 - Sales Associate in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lots of discounts and great people to work with

    Cons

    The hours can be long and the customers can be difficult

    Be the first to find this review helpful
  2. 4.0
    Current Employee, less than 1 year

    It's okay if you can keep calm.

    Jan 31, 2023 - Customer Care Specialist in Harlingen, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent hours and they're very lenient with how you operate "your online store". Everything is simple to learn but a bit of a curve when you have to do everything off script until you learn your own way of selling and servicing.

    Cons

    The customers. Every customer thinks it's their god given right for free shipping on their order because they decided to call you on the phone instead of placing their order normally. Lot's of coupon abuse and if they don't get their way they cry for a manager until you have to bend knee to service them. Asking for a supervisor takes a while since everyone wants them and even they don't want to speak to customers most of the time and try to feed you the information they find. This is probably only going to affect men who try to work here like myself, but, you get hung up on a lot and even talked down to a bit when trying to help a customer make a recommendation or sale. I understand not everyone shopping at VS is thinking a man is going to answer the phone but I can do the same thing anyone else can.

    Be the first to find this review helpful

Discover more reviews about Victoria's Secret.

Victoria's Secret Photos

+ Add Photo
Victoria's Secret photo of: 5th Avenue Beauty
Victoria's Secret photo of: 5th Avenue Fitting Rooms
Victoria's Secret photo of: 5th Avenue
Victoria's Secret photo of: 5th Avenue
Victoria's Secret photo of: 5th Avenue
Victoria's Secret photo of: 5th Avenue Pink Beauty
Victoria's Secret photo of: 5th Avenue Pink
See All Photos

Victoria's Secret Job Seekers Also Viewed

Forever 21 Logo
Forever 21

3.1

8,213 Reviews
Compare