Victoria's Secret Stores - Catty environment, does not uphold core values | Glassdoor
There are newer employer reviews for Victoria's Secret Stores
There are newer employer reviews for Victoria's Secret Stores

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"Catty environment, does not uphold core values"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Beauty Specialist in San Jose, CA
Former Employee - Beauty Specialist in San Jose, CA
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at Victoria's Secret Stores part-time (Less than a year)

Pros

Discount on bras and you get to try the new product out
Inspiring core values set by company

Cons

Very catty environment. I would even hear management gossiping about others.
They pull you in with the inspirational core values of the company, but do not uphold them.
Training is WRONG - you should NEVER measure a woman's band size by going OVER her chest!! So inaccurate! If there were no bras in store that matched the client's size, we were told to sell them the closest we had, which wasn't even close sometimes (i.e. 42 band customers and cup sizes over DD). "The perfect fit" my rear end.
Management was patronizing and unsupportive of their employees - I walked into my 6am opening semi-annual shift with the manager I had worked with multiple times before asking me if I worked there.
Virtually no training on beauty items for the beauty specialists - when a new product came out we were handed little flyers with minimal information on them. Selling was more about fragrance. You were SOL on trying to sell impulse items because there are no testers.

Advice to Management

Uphold the core values of Limited Brands. Create a more positive work environment. Care about the client's needs rather than selling a bra they will need to return anyway.

Other Employee Reviews for Victoria's Secret Stores

  1. "High sales expectations with no reward for your efforts."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Whitehall, PA
    Former Employee - Sales Associate in Whitehall, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Victoria's Secret Stores part-time (More than 3 years)

    Pros

    You get a 30% discount. And the people I worked with were great.

    Cons

    You only get minimum wage and are forced to sell sell sell but get nothing no matter how great a sales person you are. You are always expected to stay after your shift for extra hours on end. Absolutely no opportunity for growth. I worked here for 3 years and never received a raise even though my reviews were always "exceeds expectations"

    Advice to Management

    Pay your employees fairly and they'll work harder.


  2. Helpful (1)

    "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Atlanta, GA
    Former Employee - Sales Associate in Atlanta, GA
    Doesn't Recommend
    No opinion of CEO

    I worked at Victoria's Secret Stores part-time (More than a year)

    Pros

    Employee Discount, met new people who I became great friends with, learned a lot about bras, free samples

    Cons

    Long hours, low pay, unorganized and inconsistent management/ demeaning management

    Advice to Management

    Be consistent with policies across the board, pay people what they are worth and show compassion for the employees.


There are newer employer reviews for Victoria's Secret Stores
There are newer employer reviews for Victoria's Secret Stores

See Most Recent

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