Victoria's Secret Stores - Catty environment, does not uphold core values | Glassdoor
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There are newer employer reviews for Victoria's Secret Stores

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"Catty environment, does not uphold core values"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Beauty Specialist in San Jose, CA
Former Employee - Beauty Specialist in San Jose, CA
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at Victoria's Secret Stores part-time (Less than a year)

Pros

Discount on bras and you get to try the new product out
Inspiring core values set by company

Cons

Very catty environment. I would even hear management gossiping about others.
They pull you in with the inspirational core values of the company, but do not uphold them.
Training is WRONG - you should NEVER measure a woman's band size by going OVER her chest!! So inaccurate! If there were no bras in store that matched the client's size, we were told to sell them the closest we had, which wasn't even close sometimes (i.e. 42 band customers and cup sizes over DD). "The perfect fit" my rear end.
Management was patronizing and unsupportive of their employees - I walked into my 6am opening semi-annual shift with the manager I had worked with multiple times before asking me if I worked there.
Virtually no training on beauty items for the beauty specialists - when a new product came out we were handed little flyers with minimal information on them. Selling was more about fragrance. You were SOL on trying to sell impulse items because there are no testers.

Advice to Management

Uphold the core values of Limited Brands. Create a more positive work environment. Care about the client's needs rather than selling a bra they will need to return anyway.

Other Employee Reviews for Victoria's Secret Stores

  1. Helpful (1)

    "Sales Associate"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Atlanta, GA
    Former Employee - Sales Associate in Atlanta, GA
    Doesn't Recommend
    No opinion of CEO

    I worked at Victoria's Secret Stores part-time (More than a year)

    Pros

    Employee Discount, met new people who I became great friends with, learned a lot about bras, free samples

    Cons

    Long hours, low pay, unorganized and inconsistent management/ demeaning management

    Advice to Management

    Be consistent with policies across the board, pay people what they are worth and show compassion for the employees.


  2. "OK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - DSM in San Antonio, TX
    Former Employee - DSM in San Antonio, TX
    Doesn't Recommend

    I worked at Victoria's Secret Stores full-time (More than 8 years)

    Pros

    Compensation, benefits, free product. Great business strategy.

    Cons

    Work life balance
    Lack of advancement, only offered to the people senior leadership likes.

There are newer employer reviews for Victoria's Secret Stores
There are newer employer reviews for Victoria's Secret Stores

See Most Recent

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