Virtual Causeway - This job is like the tv show "The Office" but worse and not funny | Glassdoor
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There are newer employer reviews for Virtual Causeway

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"This job is like the tv show "The Office" but worse and not funny"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Waterloo, ON (Canada)
Former Employee - Anonymous Employee in Waterloo, ON (Canada)
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I worked at Virtual Causeway full-time (More than 3 years)

Pros

- If you don't have a vehicle, it's on a transit route
- There are 'summer hours' on Fridays where you can be done at 1 pm, but you have to stay later during the week to make up the time. This also didn't apply for management level
- You can win prizes for meeting calling quotas and lead generation targets (con: they are terrible prizes)

Cons

- The pay is REALLY low. It's a little above the poverty line for non-management employees
- You are on the phone all day long, making cold calls and working on research projects in between calls at the same time. If you do not meet your daily call quota (which can be in the 100's) or if there is too much down time between each call (a few minutes), you will be in trouble.
- Extreme micro management
- No breaks allowed because going to the bathroom is a break
- Not allowed to socialize with coworkers outside of work or you will be potentially written up. Not allowed to spend too much time with other departments because it's looked down upon.
- If you call in sick, expect multiple phone calls home. Example: emergency contacts have been called just because of an employee calling in sick with the flu. I was told specifically, if you are contagious that's one thing. If you have the stomach flu, you can still come in and do work. You also cannot leave work if you are sick without a giant hassle. Example: Had to get doctor's note on a Friday to leave 3 hours earlier due to having a really bad cold. Also got several employees sick because of it.
- No open door policy because the management team is related - through marriage or siblings. HR reports to them so nothing will ever change.
- When you quit, you're expected to give many weeks notice (at least 4, but preferably 6-12 months). You will be treated poorly as well as ignored during your notice period.

Advice to Management

- Get some ethics and a soul because everyone hates working for you because of you.

Other Employee Reviews for Virtual Causeway

  1. "Misleading marketing firm that is actually a call centre which limits a work-life balace."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Waterloo, ON (Canada)
    Former Employee - Anonymous Employee in Waterloo, ON (Canada)
    Doesn't Recommend
    Negative Outlook

    I worked at Virtual Causeway full-time (Less than a year)

    Pros

    During the summer Fridays are half days hours must be made up earlier in the week and the organization is closed during the Christmas Holidays.

    Cons

    The culture with the organization leaves a lot to be desired with stern management whose sole focus is for employees to execute hundreds of calls within a day leaves little room for growth or happiness. The job descriptions are designed in a manner not to note what the job actually is and a lot of University grads waste their talent and knowledge within this organization. It is a place where family or personal emergencies are not to be mentioned and you must be careful not to take a minute longer for your break or lunch. I advise anyone looking for a position where they would like to utilize their skills, to be happy and to grow not to apply to this company. How the company represents itself within the industry and community is not the reality for employees.

    Advice to Management

    The management needs to change and HR needs to tell potential employees what the job really is nonstop calling you just stop for breaks and lunch.


  2. "Sad environment, no opportunity for growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Associate in Waterloo, ON (Canada)
    Former Employee - Marketing Associate in Waterloo, ON (Canada)
    Recommends
    Disapproves of CEO

    I worked at Virtual Causeway full-time

    Pros

    Location. I cant think of any other pros.

    Cons

    The management is unprofessional and uses micromanagement in an attempt to do their job. The pay is very low and the atmosphere is terrible. Its worse than a call centre.

    Advice to Management

    The management is unable to keep the employees. There are more managers than workers.

There are newer employer reviews for Virtual Causeway
There are newer employer reviews for Virtual Causeway

See Most Recent

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