Visa Inc. - Great investment, terrible culture | Glassdoor
There are newer employer reviews for Visa Inc.
There are newer employer reviews for Visa Inc.

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Helpful (5)

"Great investment, terrible culture"

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Senior Management in Foster City, CA
Former Employee - Senior Management in Foster City, CA
Doesn't Recommend
Positive Outlook
Disapproves of CEO

I worked at Visa Inc. full-time (More than 5 years)

Pros

Strong business which will continue to succeed in spite of itself. Great money for top earners, and good work-life balance.

Cons

What was once an amazing place to work has, sadly, become a company of by-the-numbers management and very little innovation or creativity. There is zero communication from senior "leadership" and change is managed poorly and in a vacuum. Visa continues to think that employees are motivated solely by dollars, yet does not invest in (or care about) its people. Innovation is a buzz word - it's not actually encouraged or supported.

Advice to Management

Communicate. Invest in your talent. Recognize that your employees are actually key to your success.

Other Employee Reviews for Visa Inc.

  1. Helpful (3)

    "Great Business, Lots of Room for Organizational Improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Leader in Foster City, CA
    Former Employee - Senior Business Leader in Foster City, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Visa Inc. full-time (More than 3 years)

    Pros

    Visa's core businesses, managing a payments network, and developing products and services for FI's is rock solid. They have a wide competitive moat, and exist in a state of oligopoly with their main competitors. Salary and benefits are very good for a large company.

    Cons

    Until 2008, Visa was a not-for-profit association owned by member banks. This not-for-profit spirit lives on in to many parts of the company, creating a weak culture. There's too much of a "this is how we've always done it" approach to things. Headquarters staff is bloated, while the business units fight for funding.

    Visa treats the debit business and all new acquisitions as subsidiaries, and rarely shares information. This further weakens the culture.

    The political environment is bruising. Big egos rule the roost.

    Visa is scared of future competition. They are terrified of PayPal, worried about the prospect of mobile payments, and seem to be chasing their own tail, rather than leading the industry.

    Advice to Management

    Streamline your organization, and act like a leader. Wall Street loves you, so do something to continue to earn that respect.


  2. Helpful (3)

    "Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Leader in Foster City, CA
    Current Employee - Business Leader in Foster City, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Visa Inc. full-time (More than 3 years)

    Pros

    VISA has a leading market share in a growth industry which based on its product offering todate will lead to continued success for the next 12-18mths without much need for innovation or great leadership

    Cons

    Transparent communication from the exec leadership team is missing as a consequence morale is very poor, as a consequence great talent is leaving with great IP to join competitive companies, combined with a lack of investment in talent and innovation and a HR function that fails to perform strategically VISA is not a fun place to be today.

    Advice to Management

    Start talking with your people and stop considering them as a balance sheet entry

There are newer employer reviews for Visa Inc.
There are newer employer reviews for Visa Inc.

See Most Recent

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