Visa Inc. - Not a healthy environment to work in especially HR | Glassdoor
There are newer employer reviews for Visa Inc.
There are newer employer reviews for Visa Inc.

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Helpful (9)

"Not a healthy environment to work in especially HR"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Foster City, CA
Current Employee - Anonymous Employee in Foster City, CA
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at Visa Inc. full-time

Pros

benefits, peets coffee, popcorn fridays, shuttle busses, costco close by

Cons

Sr. Mgmt is lost, and hiring incapable leaders
Managers either don't manage or manage by fear because they are afraid of losing their jobs
New Leaders are brought it, however they are worse then the long-tenured employees that were let go. It is pure chaos and they keep making org changes hoping that will make things better but moving a few people around doesn't solve the core issues.
There are many layoffs, but not communication as to why. Morale is poor, employees aren't engaged and they fear that they will lose their job since.
HR is an absolute mess. Sr. Leaders don't understand what "change" looks like nor how to implement it. HR needs a decisive Leader, one who understands how to turn things around and push HR agendas through. Not one who is too scared to stand up for what he believes in.

Bottom Line: for all those thinking about joining Visa, stay away, at least for now, until Mgmt. figures out how to Lead, appreciate the employees, and truly walks the talk - which they are not doing now. Don't leave a great company to come here - this is not an innovative company.

Advice to Management

Start showing you care about the employees and engage them more. There is al ot of lip service but not enough action.

Other Employee Reviews for Visa Inc.

  1. Helpful (1)

    "Excessive, prolonged success leads to the lack of Hunger needed for Innovation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director Global Information Security in Foster City, CA
    Current Employee - Senior Director Global Information Security in Foster City, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Visa Inc. full-time (More than a year)

    Pros

    An environment where there is an excess of knowledge, tools, and opportunity.

    Cons

    The Pros above have blinded the organization's ability to recognize value, without the ability to prioritize investments and focus on the road ahead. Many have been promoted through the environment for putting out fires that they themselves have set. Value is only recognized as protecting what Visa has... not reaching (and risking) for what it could become.

    Advice to Management

    Innovation cannot come without a clear vision, nor taking risks no one else in your industry is willing/able to take. It also cannot come ignoring lessons of the past, and dragging them into the future. If something is broken, don't address the symptom and promote the one who applies the best bandaide. Figure out what caused the problem, and promote the one who ensures the mistake will not be repeated.


  2. Helpful (15)

    "Good pay and benefits - horrible culture and work environment. Don't let great brand fool you into working here."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Foster City, CA
    Current Employee - Anonymous Employee in Foster City, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Visa Inc. full-time (More than 3 years)

    Pros

    Above average pay (base and bonus) and good benefits (2to1 401k match, 6% pension, commuter shuttles). Some nice and talented people here and there, and some interesting projects to work on. People generally motivated to do the right thing. Great brand recognition and looks impressive on resume.

    Cons

    Terrible culture where accountability is almost non-existent. Lots of great talkers but very few people who know how to get things done. Mind numbing amount of meetings where the same topics are rehashed for weeks or months on end, but no decisions are made. Incompetent people are promoted without consideration of merit. Zero work/life balance.

    Relationship between most business and IT units is confrontational and adversarial. Business treats IT partners like external vendors and blames them for everything that goes wrong; IT in turn blames vendors for everything that goes wrong. First reaction to any problem is to blame someone else and escalate rather than collaborate and find solutions.

    Unhealthy obsession with security and risk aversion leads to useless processes that serve no purpose other than being barriers to productivity.

    Company leadership cannot articulate product vision, as it does not exist. Visa is very fortunate to be in a dominant and protected market position where it does not have to innovate to make money.

    Advice to Management

    Enable employees to make decisions and hold them accountable. Lack of accountability, endless and useless meetings, and current culture will drive away all the talent, while competitors will eventually find ways to take market share and profits from Visa since zero innovation is happening.

There are newer employer reviews for Visa Inc.
There are newer employer reviews for Visa Inc.

See Most Recent

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