Vistaprint - Join the circus, then leave as soon as possible. | Glassdoor
There are newer employer reviews for Vistaprint
There are newer employer reviews for Vistaprint

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Helpful (18)

"Join the circus, then leave as soon as possible."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Developer in Lexington, MA
Former Employee - Developer in Lexington, MA
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Vistaprint full-time

Pros

- free coffee and soda
- food trucks every other week
- beer on Friday

Cons

Where to begin? This place is an absolute circus. They go through company-wide reorganizations every 6 to 8 months because they can't find a successful formula. Most recently they axed the majority of their QA and Ops department so they could free up funds to hire more developers -- except any developer worth their salt wouldn't want to work in this environment. As a developer, do you enjoy working on new, cutting edge things? Too bad, at Vistaprint you'll spend the majority of your time working on legacy systems that has little to no documentation. Hope you like technology refreshes, aren't they fun and challenging?!

The executives are inept and ill-equipped to do their jobs, and the middle and upper management are largely composed of sycophants. The CEO is a non-entity, descending once a year from his luxury office in Paris to parade in front of the various offices, patting himself on the back self-congratulatorily, only to vanish for another year with nary a sight nor sound. He has no interest in the floundering core business -- only new ideas.

Touching on company performance and environment, it's a morose place at the moment. Ever since their mind-boggling pricing changes, they've been hemorrhaging, and it's plainly evident in the atmosphere. The employees know that something is seriously wrong, and only the most ardent Kool-aid drinkers are oblivious. Does a healthy company eliminate 90% of their QA staff?

To the more practical -- the office is an overcrowded dump, but that should change upon completion of their multi-million dollar new office down the street -- which I'm sure they couldn't afford, but are doing anyway. Parking is a problem, so if you don't want to show up an hour early, be prepared to drop your car off with a valet and wait 30 minutes to get it when you're ready to leave. Though maybe with all the layoffs, there's now more parking space available?

If you absolutely must work here, put in your two years, get it on your resume while the company still has any semblance of name power, and then get the hell out. Vistaprint gets poached aggressively by other, better companies, because those companies know that many Vistaprint employees are miserable and desperate to leave.

Advice to Management

Dump the inept management. Identify and eliminate the sycophants. Encourage the CEO to give a damn about his company instead of his next big idea.

Other Employee Reviews for Vistaprint

  1. "Brilliant as a startup, had a rough transition, is now coming into it's own as a larger company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager, Quality Engineering in Lexington, MA
    Current Employee - Manager, Quality Engineering in Lexington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vistaprint full-time (More than 3 years)

    Pros

    World class engineering - work with the best.
    Great benefits - free lunches, work from home, etc. All the standards for a top-flight software company.
    Willing to take risks and change when needed.

    Cons

    Sometimes it feels like the organization can't get out of it's own way. I attribute this to the fact that the company is learning how to be a big company. So many of the processes and cultural aspects are leftover from when the company was ~100 developers. Those processes have not scaled well, which means sometimes little things are big headaches. The most frustrating thing is when small decisions have 5+ decision makers who all disagree and nobody has decision rights. That said - the company is aware of the issue and is actively working to fix it. Some things just take time.

    Advice to Management

    Be bold. Don't be afraid to be extreme. The business value is compelling, and the engineering talent is present. Just get out of the way and let teams be teams.


  2. Helpful (6)

    "Don't waste your time and talent here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous
    Former Employee - Anonymous
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Vistaprint full-time (More than 5 years)

    Pros

    *Competitive pay
    *Quarterly bonuses
    *Vistabreak
    *Benefits
    *Will work with some of the best and brightest

    Cons

    *Engineering review cycle is a nightmare. Promotions are not based on work/goals. You can skip meetings and work and let the most bugs into production, but if your manager is a convincing enough speaker you'll be a senior manager in no time! Work hard and meat your goals, but have an ineffective manager and you're left behind.
    *Too many high level managers providing very little value.
    *SDLC is a nightmare. Project requirements never fully vetted. Decisions being made well into the QA cycle.
    *Expectation that you be available 24/7.
    *Layoffs happening.
    *Employees promised better opportunities for growth if they sign up for an expat contract, but then hung out to dry with very little guidance or opportunity. Move process is a nightmare. HR representative in change of the process is clueless and ineffective. Highly stressful situation all for naught. There will be no role for you to return to on repat regardless of what is promised at time of contract signing.

    Advice to Management

    No advice for management. It's clear that they don't listen to it anyway.

There are newer employer reviews for Vistaprint
There are newer employer reviews for Vistaprint

See Most Recent

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