Vitacost - Low Morale Makes Everyone Fail | Glassdoor
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There are newer employer reviews for Vitacost

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Helpful (5)

"Low Morale Makes Everyone Fail"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Vitacost full-time (More than a year)

Pros

The company will let you work your entire shift before letting you know you have been fired so you get those last 8 hours of work. Because their are no cubicle walls, you could possibly see your replacement being interviewed in the "former executive offices". Like someone said in another post, the company offers filtered-water for it's employees

Cons

There is always a breeze from the revolving doors from employees being fired or having quit due to low morale. Executives continue to get raises and bonuses while employee benefits continue to be curtailed due to "budget" issues. Employees have to buy it's own office supplies due to frugal CEO. CEO "puppets" get preferrable treatment, you can tell who they are by where they are situated around him. The company will use you until they have squeezed every last ounce of knowledge out of you. They won't tell you that you're doing something wrong, they will just use their "recruiter" to find a replacement. Trust Me.. Do not accept that call. I got hired by the former recruiter and that person has already left this god-aweful company. This company is an industry leader in turnovers. HR always looks the other way and sides with the Executive team because they are scared themselves. HR at Vitacost.com is not trustworthy and they cannot be trusted. IT is clueless. All of their jobs will be outsourced to India pretty soon. Someone had mentioned in another post that most of the employees are all ex-Office Depot employees. The place is full of former Office Depot employees who are just drones and do not have any industry knowledge. Pivot tables and excel spreadsheets do not give insight to the what this company needs. The CEO needs to wake up. FInd some qualified industry experts or keep the employees who have been there an opportunity to shine. 6 months is pretty much seniority at this company. The CEO micro-manages every department.

Advice to Management

Vitcost has no solid foundation. It's the "little people" who make the company run. I wonder how the founder of VitaminShoppe forgot about his own humble beginnings. Has he been blinded by greed? What happened to the days of building a staff of industry employees?

Other Employee Reviews for Vitacost

  1. Helpful (5)

    "Promotions, Commotions, and Incestious Hirings"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vitacost full-time (More than 5 years)

    Pros

    - Each employee gets a chair and two monitors to work on
    - A filtered water system for employees
    - Company recycles paper from wasted print jobs from the copy machines and converted to "notepads" for employees to use
    - Company tends to hire employees that were under performers from other local companies so that they can implement those failing philosophies
    - Company Handbook has no meaning, so you don't have to worry about following any of those rules & regulations
     - If you know someone already working for Vitacost, you're a "shoe-in" to working for Vitacost - apply now since there are plenty of openings, but don't think the grass is greener here
     - You're able to purchase your own pens, notepads, post-its, and any other office supplies (but definitely not from Office Depot because half of the staff at Vitacost are former employees from there) with your own earned wages as you are not allowed to order these essential supplies to work due to frugal CEO
     - You'll get promoted if you're able to use pivot tables and Excel formulas, but not based on your industry knowledge
    - You get to spend lots of time away from your desk due to meetings with "executives" who delegate but really are just "YES" people and cover up mistakes and get recognized by projects actually executed by their subordinates
     - Bathrooms have toilet tissues and paper towels for drying off hands
    - HR stands for Horrible Reception to employees concerns and will not dare go against an Executive although HR ethics dictate otherwise

    Cons

    I haven't been able to tell you everything you really need to know about this company.

    Advice to Management

    Enjoy your base salaries of $250K plus and your annual bonuses of 50% of your base pay while enjoying your PTO hours, but complain when your employees take PTO.


  2. Helpful (4)

    "Ready, fire, aim!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The meager 10% employee discount...which is actually less than some monthly sales.

    Cons

    When asked about all of his failed experiments while inventing the light bulb Thomas Edison said, "I have not failed. I've just found 10,000 ways that won't work.” Working at Vitacost's Las Vegas distribution center will be a lot like that. Processes will be introduced, changed, changed again then forgotten when something else becomes more important. Then you will be reprimanded for not taking care of all of the things that have gone wrong while you were trying to take care of the newest "important" problem. You will certainly gain an education in futility.

    Every day will be a battle. "Improvements" will be made (with very little collaborative effort) and will only serve to move the problem to another area. Only after the "better method" fails will the people who do the day-to-day work be asked for their input. At no time will failures be acknowledged.

    The word "unacceptable" will be thrown around daily. Ignorant faith will be put in the newest "this is going to double our productivity" re-design. Meanwhile you won't know who works where because of the constant movement of personnel from "this is out of control" area to "this CANNOT continue" pile of problems.

    If you want to spend 60 hours a week (getting paid for 40) beating yourself up...this is the place for you.

    Advice to Management

    Admit that you don't have enough people to do the work then hire more people instead of working extra hours and days week after week. Treat your employees like people rather than automaton beasts of burden and SHOW them that you appreciate them rather than just talk about it. Figure out what you're doing (as a TEAM) and stick with it.


There are newer employer reviews for Vitacost
There are newer employer reviews for Vitacost

See Most Recent

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