Vitacost - Same as most reviews here. Company was promising at one time. | Glassdoor
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Helpful (4)

"Same as most reviews here. Company was promising at one time."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in Boca Raton, FL
Former Employee - Anonymous Employee in Boca Raton, FL
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Vitacost full-time (More than 3 years)

Pros

Many pros made me join the company a few years back. These included:

1. Company provided lunch on Fridays - now gone
2. Monthly birthday and employee SPOT/recognition awards - now gone
3. Work from home option - now gone
4. Company supplied pens and notebooks - now gone; employees encouraged to pilfer pens from doctors offices, etc. so provide their own.
5. Stable and fun landscape of the company
6. Company monthly allowance for free products - $100 to $50 to zero - i.e. now gone
7. Sporadic 'fun' activities like cakes, treats, free products - now gone as well

Cons

The CEO micro manages most departments based on his perceived intuition. I genuinely like the man; he is a generous person and has done great things, but his approach has rubbed me and other employees the wrong way over the past year. He complains a lot about people behind their back while talking sweetly to their face. Very vocal man; not strategic or appropriate.

Many of the original perks are gone, if not all. The company has been watching their purse strings through 2 CFOs, 4 or 5 CIOs and countless managers. The company has a noticeable 'sadness' among employees with a very apparent negative morale. I left on my own after realizing that eventually, my career would be a dead end there. There was constant reminders of saving money and not providing the same old fun type things of yesteryear.

Advice to Management

Re-evaluate your approach to strategic growth. The company grew from about 40 employees to over 200 in about a year. The cubicles were taken down and there was an obvious tone of negativity among many areas of the company. You're growing too fast and have lost a lot of good talent; some by their own decision and some by your own poor choice of layoffs/firings.

Other Employee Reviews for Vitacost

  1. Helpful (3)

    "Too much drama."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Boca Raton, FL
    Former Employee - Manager in Boca Raton, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Vitacost full-time (More than a year)

    Pros

    So small you are exposed to a lot.

    Cons

    Didn't like childish drama by leaders.


  2. Helpful (5)

    "Think carefully before joining Vitacost"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boca Raton, FL
    Current Employee - Anonymous Employee in Boca Raton, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Vitacost full-time (Less than a year)

    Pros

    1. Close to top to executives. Current CEO is a legend in this industry and very easy-going and hard-working;current CMO and CFO are very knowledgeable, too;

    2. Headquarter in Boca Raton is only one-story and easy to evaculate during emergency;

    3. It has a self-service store selling its products, which is very convenient for employees to buy snacks;

    4. Some employees are very very talented even the company itself is small;

    5. There is a small gym for people to work out. Employees can take shower in the building too.

    6. There is 10% discount for employees to order from the website.

    Cons

    1. There is no cubles and open working environment is very noisy. It is difficult for people to concentrate on working. Particularly difficult for technical people to write code and have deep thinking. You have to put headset to be focused on your job, which is very annoying.

    2. High executive turnover rate and high employee turnover rate. For example, for IT department, it had 6 CIO/CTO in the past five years. Majority of new employees stays about 5 or 6 months with IT department and will find better job very quickly. Those people who choose to stay are either not competitive or at the end of their career. So the system constantly has issues. IT people like to excuse themselves by blaming marketing or top executive not investing enough in IT. Company is outsourcing IT jobs to India too because of this problem.

    3. It lacks coordination among each department. Particuarly there is strong conflict between IT and Marketing, who always blames each other. Marketing people like to say "It is all IT's fault" and IT people like to say "What is going on with marketing, company is losing money thanks to Marketing's smart spending".

    4. Company fires people without giving any explanation.Normally every Friday morning somebody will be fired in front of all the employees, which makes a lot of people unconfortable. Because of that, more and more people left the company without giving two-week advanced notice and those people are actually very good employees.

    5. There is a paradox in this company. Really good people do not want to stay with the company and they are actully the type of employees company needs.In the same time bad employees are good at flattering the top executives to keep their job, because they are not competitive in the job market.

    6.Company is consistenly losing money, averaging $5million per quarter in the past one and half year. Company is cutting employee's benefits. A lot of peole are working under stress.Some emplyees have to constantly visit doctors and take certain medicine to work in this company.

    7.Several people in marketing lack the basic ethics and professionism. The only thing they are good at is blaming other people and hiding their own mistakes. They only report good numbers to executives and hide the bad numbers. People with ethics find it extrme difficult to work with those people.

    Advice to Management

    Management needs to create a comfortable enviroment for employees to be productive.

There are newer employer reviews for Vitacost
There are newer employer reviews for Vitacost

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