Vitacost - A Permanent Dark Cloud In Sunny Florida | Glassdoor
There are newer employer reviews for Vitacost
There are newer employer reviews for Vitacost

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Helpful (4)

"A Permanent Dark Cloud In Sunny Florida"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee in Boca Raton, FL
Current Employee - Anonymous Employee in Boca Raton, FL
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I have been working at Vitacost full-time (More than a year)

Pros

The building is located in a comfortable, corporate suite with lots of room and the facilities are in okay shape, although quite boring. There is a small gym and two showers on site for employees who get the fit bug. Most employees have a larger desk with dual monitors in many situations. One break room will occasionally have expired products from the Vitacost supplement line available for free to those who are willing to risk using oudated products. The breakrooms have filtered water and multiple, single cup espresso and coffee makers, which aren't bad. There is also an office store that stocks various health foods and drinks that can be purchased at an extremely reasonable rate throughout the day. The list of pros is much smaller than the cons sadly.

Cons

The majority of the staff act like they have had their life drained out and are scared about being beaten up by senior or middle management. At first glance, you might consider the morale a fluke but it's very common. There are no cubicles, only open desks which deliver an open and extremely slice of the office which makes it hard to concentrate sometimes.

The company itself has an overwhelming bureaucracy to work through. Previous bad choices have forced the company to over regulate procedures and pinch internal budgets to nothing. During an introduction to the company, HR will even openly discuss the CEO's new office supply initiative that encourages employees to swipe pens, paper, and other office supplies from other businesses or hotels they may visit as a cost saving mechanism to Vitacost.

Much of the 70s style management in play appears to come downwind of the CEO himself. A veteran of the industry whose experience and resume are long and solid, but also belong in the past, where the name of the company did not have a .com after it. The yesteryear leadership approach is stifling and backwards for an internet company.

This man loves to spend his day on his feet, wandering around the office badgering people with the gut feeling ideas and errant thoughts he had while sitting at his desk. The ideas are mostly bad and do a great disservice to what could be a thriving online retail outfit. Occasionally, the CEO will openly criticize an individual in front of their colleagues for something both sensitive enough to embarrass and offend.

HR appears to be either immune to this treatment of employees or disregard it completely. This group care more about pampering the executives and bringing in warm bodies to correct for their extremely high turnover than they do about supporting a positive working environment.

Advice to Management

Look at what industry leading companies like Google and other tech giants do to drive employees and the company to mutual success.

Other Employee Reviews for Vitacost

  1. Helpful (2)

    "No Trust In Leadership. It is like quicksand."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative Director in Boca Raton, FL
    Former Employee - Creative Director in Boca Raton, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vitacost full-time (More than a year)

    Pros

    I do not have anything good to say about this company.

    Cons

    There systems are ancient. NO work and family separating. To concerned about money and not innovation. Any innovation they did do was not innovative. No growth potential and low salaries. The CMO is not savvy and caused a lot of issues with initiatives that failed and cost the company. Let me be clear, his idea. Not a friendly work environment and to many people in Leadership working hard and not smart.

    Advice to Management

    Get some real educated leaders in eCommerce and do not lose them. Treat people with the respect they deserve.


  2. Helpful (4)

    "Same as most reviews here. Company was promising at one time."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boca Raton, FL
    Former Employee - Anonymous Employee in Boca Raton, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vitacost full-time (More than 3 years)

    Pros

    Many pros made me join the company a few years back. These included:

    1. Company provided lunch on Fridays - now gone
    2. Monthly birthday and employee SPOT/recognition awards - now gone
    3. Work from home option - now gone
    4. Company supplied pens and notebooks - now gone; employees encouraged to pilfer pens from doctors offices, etc. so provide their own.
    5. Stable and fun landscape of the company
    6. Company monthly allowance for free products - $100 to $50 to zero - i.e. now gone
    7. Sporadic 'fun' activities like cakes, treats, free products - now gone as well

    Cons

    The CEO micro manages most departments based on his perceived intuition. I genuinely like the man; he is a generous person and has done great things, but his approach has rubbed me and other employees the wrong way over the past year. He complains a lot about people behind their back while talking sweetly to their face. Very vocal man; not strategic or appropriate.

    Many of the original perks are gone, if not all. The company has been watching their purse strings through 2 CFOs, 4 or 5 CIOs and countless managers. The company has a noticeable 'sadness' among employees with a very apparent negative morale. I left on my own after realizing that eventually, my career would be a dead end there. There was constant reminders of saving money and not providing the same old fun type things of yesteryear.

    Advice to Management

    Re-evaluate your approach to strategic growth. The company grew from about 40 employees to over 200 in about a year. The cubicles were taken down and there was an obvious tone of negativity among many areas of the company. You're growing too fast and have lost a lot of good talent; some by their own decision and some by your own poor choice of layoffs/firings.

There are newer employer reviews for Vitacost
There are newer employer reviews for Vitacost

See Most Recent

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