Vitacost - Consider this place if you want a heart attack and dead end career | Glassdoor
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There are newer employer reviews for Vitacost

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Helpful (3)

"Consider this place if you want a heart attack and dead end career"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Vitacost full-time (More than a year)

Pros

Coffee, free expired products, gym, Florida location, close to lunch spots, brilliant people to make friends with

Cons

Where should I start? We used to have a discount and free products, that is no longer happening. We also used to get free lunches on Fridays, but I guess that was eating into the budget, so instead of keeping that they cut it out and continue to pay executives an embarrassing salary and lunch expense account. The leadership has high turnover; the CFO, CIO (and recently COO fired) positions all are revolving doors with people who are ex cops, unqualified, and come from other companies where the CEO believes they have the magic potion. The reality is that the company is losing money hand over fist, has horrible wall street reviews and is in trouble. They don't purchase office supplies any more either; go figure. A lot of the old timers are just holding onto their jobs because that's all they have; they're unqualified to go elsewhere. The web development area can't even find people to stay; their turnover is high and the IT direction is gloomy and dull. If you are looking for a comical experience, join Vitacost. You won't be disappointed at the circus pitstop.

Advice to Management

Tighten up the trust and get a consulting firm in there to advise you on how to make money.

Other Employee Reviews for Vitacost

  1. Helpful (4)

    "A Permanent Dark Cloud In Sunny Florida"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boca Raton, FL
    Current Employee - Anonymous Employee in Boca Raton, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Vitacost full-time (More than a year)

    Pros

    The building is located in a comfortable, corporate suite with lots of room and the facilities are in okay shape, although quite boring. There is a small gym and two showers on site for employees who get the fit bug. Most employees have a larger desk with dual monitors in many situations. One break room will occasionally have expired products from the Vitacost supplement line available for free to those who are willing to risk using oudated products. The breakrooms have filtered water and multiple, single cup espresso and coffee makers, which aren't bad. There is also an office store that stocks various health foods and drinks that can be purchased at an extremely reasonable rate throughout the day. The list of pros is much smaller than the cons sadly.

    Cons

    The majority of the staff act like they have had their life drained out and are scared about being beaten up by senior or middle management. At first glance, you might consider the morale a fluke but it's very common. There are no cubicles, only open desks which deliver an open and extremely slice of the office which makes it hard to concentrate sometimes.

    The company itself has an overwhelming bureaucracy to work through. Previous bad choices have forced the company to over regulate procedures and pinch internal budgets to nothing. During an introduction to the company, HR will even openly discuss the CEO's new office supply initiative that encourages employees to swipe pens, paper, and other office supplies from other businesses or hotels they may visit as a cost saving mechanism to Vitacost.

    Much of the 70s style management in play appears to come downwind of the CEO himself. A veteran of the industry whose experience and resume are long and solid, but also belong in the past, where the name of the company did not have a .com after it. The yesteryear leadership approach is stifling and backwards for an internet company.

    This man loves to spend his day on his feet, wandering around the office badgering people with the gut feeling ideas and errant thoughts he had while sitting at his desk. The ideas are mostly bad and do a great disservice to what could be a thriving online retail outfit. Occasionally, the CEO will openly criticize an individual in front of their colleagues for something both sensitive enough to embarrass and offend.

    HR appears to be either immune to this treatment of employees or disregard it completely. This group care more about pampering the executives and bringing in warm bodies to correct for their extremely high turnover than they do about supporting a positive working environment.

    Advice to Management

    Look at what industry leading companies like Google and other tech giants do to drive employees and the company to mutual success.


  2. Helpful (2)

    "No Trust In Leadership. It is like quicksand."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative Director in Boca Raton, FL
    Former Employee - Creative Director in Boca Raton, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vitacost full-time (More than a year)

    Pros

    I do not have anything good to say about this company.

    Cons

    There systems are ancient. NO work and family separating. To concerned about money and not innovation. Any innovation they did do was not innovative. No growth potential and low salaries. The CMO is not savvy and caused a lot of issues with initiatives that failed and cost the company. Let me be clear, his idea. Not a friendly work environment and to many people in Leadership working hard and not smart.

    Advice to Management

    Get some real educated leaders in eCommerce and do not lose them. Treat people with the respect they deserve.


There are newer employer reviews for Vitacost
There are newer employer reviews for Vitacost

See Most Recent

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