Vitacost - Great job for an 18 year old who lives with their parents, low pay, gossip and crappy hours | Glassdoor
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There are newer employer reviews for Vitacost

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Helpful (4)

"Great job for an 18 year old who lives with their parents, low pay, gossip and crappy hours"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Carolina, NC
Current Employee - Customer Service Representative in Carolina, NC
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at Vitacost full-time (More than 3 years)

Pros

Ice pellet machine, and nice landscaping.

Cons

No growth opportunity, a lot of inter-office secret relationships and dramatics of the high school kind, no training, CEO getting insane pay increases and I couldn't even get a 20 cent raise after 3 years...they took the discounts away, they took the free monthly $25 in supplements away, insurance got worse and the price got higher, can't keep anyone in HR or any executive position for that matter, for any decent amount of time. From 2009-2013 it has become a different company in the worst of ways, the excellent reviews are fake as well, I know how this company operates...

Advice to Management

No thanks.

Other Employee Reviews for Vitacost

  1. Helpful (4)

    "A Permanent Dark Cloud In Sunny Florida"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boca Raton, FL
    Current Employee - Anonymous Employee in Boca Raton, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Vitacost full-time (More than a year)

    Pros

    The building is located in a comfortable, corporate suite with lots of room and the facilities are in okay shape, although quite boring. There is a small gym and two showers on site for employees who get the fit bug. Most employees have a larger desk with dual monitors in many situations. One break room will occasionally have expired products from the Vitacost supplement line available for free to those who are willing to risk using oudated products. The breakrooms have filtered water and multiple, single cup espresso and coffee makers, which aren't bad. There is also an office store that stocks various health foods and drinks that can be purchased at an extremely reasonable rate throughout the day. The list of pros is much smaller than the cons sadly.

    Cons

    The majority of the staff act like they have had their life drained out and are scared about being beaten up by senior or middle management. At first glance, you might consider the morale a fluke but it's very common. There are no cubicles, only open desks which deliver an open and extremely slice of the office which makes it hard to concentrate sometimes.

    The company itself has an overwhelming bureaucracy to work through. Previous bad choices have forced the company to over regulate procedures and pinch internal budgets to nothing. During an introduction to the company, HR will even openly discuss the CEO's new office supply initiative that encourages employees to swipe pens, paper, and other office supplies from other businesses or hotels they may visit as a cost saving mechanism to Vitacost.

    Much of the 70s style management in play appears to come downwind of the CEO himself. A veteran of the industry whose experience and resume are long and solid, but also belong in the past, where the name of the company did not have a .com after it. The yesteryear leadership approach is stifling and backwards for an internet company.

    This man loves to spend his day on his feet, wandering around the office badgering people with the gut feeling ideas and errant thoughts he had while sitting at his desk. The ideas are mostly bad and do a great disservice to what could be a thriving online retail outfit. Occasionally, the CEO will openly criticize an individual in front of their colleagues for something both sensitive enough to embarrass and offend.

    HR appears to be either immune to this treatment of employees or disregard it completely. This group care more about pampering the executives and bringing in warm bodies to correct for their extremely high turnover than they do about supporting a positive working environment.

    Advice to Management

    Look at what industry leading companies like Google and other tech giants do to drive employees and the company to mutual success.


  2. Helpful (2)

    "No Trust In Leadership. It is like quicksand."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Creative Director in Boca Raton, FL
    Former Employee - Creative Director in Boca Raton, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vitacost full-time (More than a year)

    Pros

    I do not have anything good to say about this company.

    Cons

    There systems are ancient. NO work and family separating. To concerned about money and not innovation. Any innovation they did do was not innovative. No growth potential and low salaries. The CMO is not savvy and caused a lot of issues with initiatives that failed and cost the company. Let me be clear, his idea. Not a friendly work environment and to many people in Leadership working hard and not smart.

    Advice to Management

    Get some real educated leaders in eCommerce and do not lose them. Treat people with the respect they deserve.


There are newer employer reviews for Vitacost
There are newer employer reviews for Vitacost

See Most Recent

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