Voltage Entertainment USA - Toxic | Glassdoor
There are newer employer reviews for Voltage Entertainment USA
There are newer employer reviews for Voltage Entertainment USA

See Most Recent

Helpful (2)

"Toxic"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Doesn't Recommend
Negative Outlook

I worked at Voltage Entertainment USA full-time (Less than a year)

Pros

Working hours are strictly 9 to 6, no more and no less. However...

Cons

...management and HR put up quite a fuss if/when you need to work overtime, even if it's to meet an unreasonable deadline that they set and refuse to push back.

More pressing issues:

• The general disposition of the company and its lack of respect and trust for its employees. Senior management can often be observed staring off into space, rolling their eyes, mumbling under their breath in Japanese, or outright laughing in people's faces when being spoken to — even in formal meetings.

• Unresponsive, at times combative, HR. For example, when certain concerns about payroll were brought to their attention, HR said they knew the company practices were illegal, but they would continue with the practices per the CEO.

• Hostile work environment, including but not limited to gender and ethnic discrimination and harassment, that pits coworkers against one another and breeds distrust. Most disturbingly, management and HR have been implicit in many of these indiscretions.

• Unethical conduct and management-subordinate relationships, leading to overall morale-lowering perceptions of favoritism. Again, management and HR were aware / implicit.

• Failure to acknowledge the obvious differences between business in Japan and business in the States. The company further insulates itself by only consulting with Japanese companies (from ad agencies to law firms to IT).

• Outdated technology. Zero awareness of best practices and proper documentation in all departments.

• Endless contradictory practices: Voltage opened an American office and presumably hired Americans for our perspective and expertise concerning breaking into the American market — but completely ignores any input from us, even as our products fail miserably. We are told flat-out that our "opinions don't matter" — yet we are pulled into countless meetings in which we are directed to present... our opinions on how to improve the company and products. The CEO has final say over ALL decisions (even the most trivial) — but we are blamed for the failures that are a direct result of his decisions. Productive employees who care enough to point out issues and suggest solutions are reprimanded for being "negative" — while those who sit back quietly collecting a paycheck are rewarded with light workloads and lax deadlines.

Advice to Management

To paraphrase another review — the only people okay with working at Voltage are the people who aren't actually working. They're pushing work off onto others and collecting a paycheck.

Other Employee Reviews for Voltage Entertainment USA

  1. "To be completely honest..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Voltage Entertainment USA full-time (Less than a year)

    Pros

    Transportation compensation.
    People are nice, on an individual basis.

    Cons

    The people in this office are completely uncooperative. Most of them have never had a real job or worked in the game industry, therefore, all the horn tooting about so-called "expertise" are hyperbolic at best. The toxic atmosphere is intensified because those with the bad attitudes tend to influence one another and exponentially exacerbate the discontent felt throughout the office.
    Upper management, AKA, CEO and COO really do have micro-management issues. They really don't have any idea why the company is doing so poorly because they do not take time to investigate the foundation of the problem (lack of research, lack of quality hires, lack of leadership, etc etc.) However, they are not the only problem.
    Hiring process needs to be re-evaluated because they keep hiring problematic workers. Their unwillingness to fire people who contribute to the unhealthy environment only highlights the difference in culture between Japan and America.
    Jobs need to be more clearly defined. I understand being a start up that people are expected to do a little bit of everything, but the imbalance of work between people in the company is ridiculous.

    Advice to Management

    Re-evaluate hiring process.
    Invest in quality employees.
    Invest in quality products over quantity of products.
    Too many pointless meetings that go nowhere.
    Please send someone who understands the nuance of the English language as a middle-manager, the current middle-managers do not understand how local employees mock them on a daily basis. It's honestly depressing to witness the abuse they go through sometimes.


  2. Helpful (1)

    "Other reviews are mostly accurate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    -Regarding the commuter allowance, they follow the commuter benefits law so they cover the cost of a BART/Muni pass or partial Caltrain cost.
    -The work/life balance is good with 8 hours + unpaid lunch, no more and no less.
    -At the start of the company, the employees were all pleasant, cheerful, & looking forward to creating a fun product with one another. I look forward to keeping in touch with most of them.

    Cons

    -No salary, it's an hourly job w/time cards and no flex time with excessive wage disparity between men and women for the same job.
    -Most management doesn't have any experience in mobile or software development which led to a wide array of problems.
    -The CEO seemed to want to use the Kaizen method of business, but no changes can be made to the work process above the middle managers. Everyone below management was blamed and held responsible for failures that had no connection to their work product and everything to do with pipeline problems that management has no interest in correcting.
    -No research or planning on how to enter an American market with a Japanese product & no action put forth to isolate a target audience.
    -The company doesn't learn from past mistakes, only repeats them over and over.
    -HR is hostile.
    -There's no disciplinary system.
    -When people quit there is no plan in place to hand off work materials, so it's up to each individual employee to hand off their work (if they choose to). This leave less people to do the same amount of work, sometimes without access to the needed files.
    -There were ongoing labor violations during my time there that management was reluctant or unwilling to correct.

    Advice to Management

    The only people truly happy at your company are the people who have no work ethic and know they can hand their work off to others and still get paid.

There are newer employer reviews for Voltage Entertainment USA
There are newer employer reviews for Voltage Entertainment USA

See Most Recent

Work at Voltage Entertainment USA? Share Your Experiences

Voltage Entertainment USA
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or