Von Maur - Sales associate | Glassdoor
  1. Helpful (2)

    "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Dunwoody, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Von Maur full-time for more than a year

    Pros

    Closed on major holidays Hours of operation do not change Store is clean and beautiful Company does prefer to promote from within

    Cons

    Management never knows anything Employees treated as replaceable Robotic environment Small commission creates a hostile environment Associates can be fired if customers complain even if associate is following company policy

    Advice to Management

    My advice would be to value your associates yes people are replaceable but quality of associates also important . In addition when issues happen don't just take the information actually solve problems being proactive is better than always reactive.

    Von Maur2017-08-31
  1. "Wonderful Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Normal, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Von Maur part-time for more than a year

    Pros

    Von Maur is sincerely the best place I’ve worked. Management cares and works with you and you are made to sincerely feel like a valuable asset to the company.

    Cons

    Women cannot wear pants, must wear skirts or dresses and it’s very impractical for the midwestern cold, not the mention dated.

    Von Maur2019-03-13
  2. "Promises more than delivers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Lombard, IL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Von Maur full-time for more than 10 years

    Pros

    Paid holidays after a year Time and a half on Sundays No crazy holiday hours Good health insurance

    Cons

    Inflexible scheduling for full time associates Little room for advancement unless you are young, blonde, and skinny Antiquated dress code Nearly impossible to transfer to a new department Chronic understaffing Insufficient training

    Advice to Management

    Stop wasting money opening new stores and spend that money staffing the existing stores. Eliminate the preferred customer books for all associates except pace setters. It is useless busy work that needlessly bothers customers, many of whom prefer emails and/or text messages. Stop playing favorites with employees. If an exception is made for one, allow it for all. Enforce existing policy and stop caving to customer's... irrational demands. Support your employees. After all without us, you have no company.

    Show More
    Von Maur2019-09-09

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