Von Maur - Pleasant - better than most department stores. | Glassdoor
There are newer employer reviews for Von Maur
There are newer employer reviews for Von Maur

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Helpful (2)

"Pleasant - better than most department stores."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service in Atlanta, GA
Current Employee - Customer Service in Atlanta, GA
Recommends
Positive Outlook
Approves of CEO

I have been working at Von Maur part-time (Less than a year)

Pros

Pays time & a half for working on Sunday. Closes at 9:00 pm, even during the Christmas holidays. No crazy working hours (i.e. open 24 hours straight, early morning door buster hours, etc).

Cons

The Tess system for scheduling is ridiculous & cannot take into consideration that you have worked more than 8 days in a row & need a day off. It schedules very odd lunch/dinner breaks.

Advice to Management

Most managers were floor sales people and were promoted rapidly (within 2-3 months) from when they started. This is a pro & con. A lot of their managers are inexperienced at leadership. Just because you can sell does not mean that you are equipped to manage others.

Other Employee Reviews for Von Maur

  1. Helpful (8)

    "Working for teens"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Lake Saint Louis, MO
    Current Employee - Sales Associate in Lake Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Von Maur full-time (More than a year)

    Pros

    o merchandise is nice
    o base pay is decent and competitive
    o hours of operation --- no extended holiday hours

    Cons

    It's hard to know where to begin because there are so many...

    o The turn over rate is the highest of any company I have known or worked for. People get fed up and leave. Yet, upper mgmt doesn't appear not to be concerned, as associates are viewed as expendables. A batch leaves, a new one comes in...

    o The floor and store managers are absolutely clueless as to how to run a business. They lack experience, education, and leadership skills. They focus on meaningless complaints and dated policies, while the things that matter are completely ignored. It seems like you're caught in a time warp --- they don't seem to get even the most basic of management principles. An associate said they are referred to as Von Martians --- meaning they don't think for themselves. They drank the cool aid, and are blind to what is truly going on.

    o TESS is a system that is cumbersome, and inflexible. It is a poor substitute for magagement

    o They prefer that you call in sick, rather than asking for necessary time to address a family or personal concern. They will happily have you work over, then deny a request for time off.

    o Mgmt is extremely impersonal. They don't appear to care for associate at all. Everything is one sided ---- everything is about the store, and employees don't count.

    o the Heroic program is a joke ---- associates have their friends call in for $10,00

    o The dress code is from the 50's ---- making associates look worn and dated

    Advice to Management

    You get what you pay for. Try some experienced leaders who have management experience, and see immediate results


  2. Helpful (8)

    "If you're not one of the chosen, it doesn't matter what you do"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clerical in Davenport, IA
    Current Employee - Clerical in Davenport, IA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Von Maur full-time (More than 3 years)

    Pros

    Good benefits, nice people, reasonable hours (I am in the office), okay amount of vacation earned quarterly. Looks good on a resume even if you don't think it will.

    Cons

    Oh let me count the ways....
    Hardly any sick time (five days a year, used also when you have a doctor's appointment)
    FAVORITISM--After almost four years, I was denied even a chance to interview for management positions, three times, even after I performed extremely well on performance reviews. Others who have been with the company a matter of months sky-rocket to executive status in record time. Which, might I add, brainwashes them into not acting like human beings anymore.
    Micromanagement.
    Management put in positions that they have no experience in.
    Not allowed to have any personal belongings or family pictures--strange since they claim to be a family company.
    Mis-management of work load, leading to "option time" or too much overtime to where you're working ten hour days or extra Saturdays.
    Management doesn't like when you ask questions, but months later the issue you questioned becomes a catastrophe.
    Pretty bad turnover. Have seen about 30 people quit in about four years.
    An overall attitude that executives are gods too important to treat you like a human being or even say two words to you in the hallway.
    Ridiculous late policy that penalizes you for being one minute late, but never pays you for the minutes you punch in early (it all adds up).
    Goofy TESS system makes it so that if you work less than an average of 40 hours you will not get 8 hours of vacation a day. It's all nickle and dime...
    The dress code is not fun, but it would be tolerable if some of these other conditions were better.
    Don't buy the whole, "Promotion from within" lie that they tell you. Unless you're one of their chosen few, it won't matter how much hard work you put into your job. To them you're just a tool or something they can use to carry out their plan to make themselves look good. You won't ever reap any of the benefits.

    Advice to Management

    Reward hard work and experience. Treat your employees like human beings, not criminals or some lowly peasants. See the forest through the trees. If you take care of your employees they'll take care of you and make you look good.

There are newer employer reviews for Von Maur
There are newer employer reviews for Von Maur

See Most Recent

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