Vrbo - good company | Glassdoor
  1. Helpful (1)

    "good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vrbo full-time

    Pros

    great benefits, fun product, enjoyable coworkers

    Cons

    incompetent management, ineffective leadership, political

    Vrbo2018-10-17
  1. "Work with great people in a fun category"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vrbo full-time for more than 3 years

    Pros

    -Great team to work with -Get to think about travel as part of your job -Great benefits -Very inclusive culture.

    Cons

    -Tough competitive business. -A lot of ongoing organizational changes

    Vrbo2020-02-22
  2. Helpful (3)

    "Call center work that sucks out your soul."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Denver, CO
    Doesn't Recommend

    I worked at Vrbo full-time for more than a year

    Pros

    They put a lot of effort into manufacturing a culture. They might not necessarily live it day by day, but there is a clear effort to make it seem like its a #fun place to work. The team leaders know the work is awful and they genuinely seem to care about their team members.

    Cons

    Metrics, metrics, metrics. The training team doesn't prepare you for what its going to be truly like on the floor. Certain teams are lacking in numbers and are unable to efficiently handle their workload, so the new trainees are pulled aside and "coached" that they need to perform a specific task that they've never been trained in, let alone knew was a thing. They also use the word "coach" alot. "So and so did this; I think I'll have to give him a coaching." You're going to "coach" me? Okay, person who has a #goodvibesonly bumper sticker. Don't buy the hype - you're a number and you don't help people. You're there to ensure that Vrbo doesn't lose money, not help travelers in need.

    Continue reading
    Vrbo2020-01-30

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