W.W. Grainger - Goals, expectations, requirements are all too high. Pay way too low for the desired results. | Glassdoor
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Helpful (5)

"Goals, expectations, requirements are all too high. Pay way too low for the desired results."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Territory Sales Representative in North Salt Lake, UT
Current Employee - Territory Sales Representative in North Salt Lake, UT
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I have been working at W.W. Grainger full-time (More than a year)

Pros

PST. Work phone for personal use. a highly watched (telematics) car for some personal use.

Cons

We're not AM's, we're TSR's and are paid accordingly, which is very weak. They expect us to be strategic with over 350 accounts, while seeing at least 15 per day, all while working on the previous 15 calls the day before. It's impossible. They think there's 48 hours in one day, which is the amount of time you need to stay caught up. It's always more, more, more for less. They say the commission is "uncapped", but theres a locked down, padlock cap on it! If you're lucky enough to have a low goal one month (which rarely you are lucky at all here) and do well, they'll get that money back next half when they realize you've made too much and increase your goals so you hit under the 75% threshold. Micromanagement from imcompitant managers. Pointless early morning rally's. Ride a long days with your boss are the worst/most annoying pointless thing. Talks to us like we're 19 year olds fresh out of high school and thinks we make that of an AM. Combination for failure and high turnover. There's been 100% turnover in the 1.5 years I've been here, including a new manager. My advise, don't even consider a TSR role.

Advice to Management

Lower the goals, find compitant managers and increase the salary to at least become competeive. Also lowering the 60% margins on the items you're trying to screw the customers with.

Other Employee Reviews for W.W. Grainger

  1. Helpful (4)

    "Benefits Dont pay the Bills"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Sales Representative in Chicago, IL
    Current Employee - Territory Sales Representative in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at W.W. Grainger full-time (More than a year)

    Pros

    Very Organized and lots of product catagories.

    Cons

    Too big. Its very hard to get things done. You have to call 6 people to just get help on any customer issues.

    Advice to Management

    Tough to sell when all customers hate us.


  2. Helpful (1)

    "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Territory Sales Representative in Chicago, IL
    Current Employee - Territory Sales Representative in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at W.W. Grainger full-time (More than a year)

    Pros

    Good Commission Plan
    Great Benefits
    Profit Sharing
    Experience
    Investment in Program

    Cons

    Constant oversite
    Must follow their Sales guideline
    Constant Change

    Advice to Management

    There is a constant eye on you even when you are hitting your numbers. Trust your reps and let them sell.


There are newer employer reviews for W.W. Grainger
There are newer employer reviews for W.W. Grainger

See Most Recent

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