W.W. Grainger - Account Manager | Glassdoor
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There are newer employer reviews for W.W. Grainger

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"Account Manager"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Account Manager in Seattle, WA
Current Employee - Account Manager in Seattle, WA
Doesn't Recommend
Neutral Outlook
Approves of CEO

I have been working at W.W. Grainger full-time (More than a year)

Pros

Good benefits, strong training, and consistent approach to selling.

Cons

Too focused on metrics and not on strategic consultative approach.

Advice to Management

Allow more flexibility in weekly schedule to deliver on committment to be more consultative

Other Employee Reviews for W.W. Grainger

  1. Helpful (4)

    "Territory Sales Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Sales Representative in Miami, FL
    Former Employee - Territory Sales Representative in Miami, FL
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at W.W. Grainger (More than a year)

    Pros

    Great opportunity to make money.
    Great Benefits
    A lot of good people.
    Good Team Working environment
    Company car and gas card

    Cons

    Low base salary.

    Very unrealistic expectation to sell items ridiculously overpriced in comparison to every other MRO supplier, based on the notion of total value or value added when no such value exist or the value does not justify the ridiculous price difference.

    Very unrealistic activity expectation. They expect you to meet with far more people they reasonably possible.

    Although your manager may not ask you to work from home. He / she will assign work that would be impossible to preform during business hours if you want to be productive.

    Lots of work, you will be working 80 plus hours a week.

    Remember you are a sales person PEOPLE DONT LIKE SALES PEOPLE. YOU WILL BE TREATED LIKE CRAP. People will lie, hide and avoid you. People will waste your time, not answer or respond to your phone calls / emails. Cancal appointments without telling you, People will treat you badly like a bottom feeding parasite.

    The very worst part is Managements ridiculous micro management of employees. There is a teleamatics system in your company car that allows your manager to track when you turn your car on / off, where you are at and for how long. Big brother watches you and questions every little thing.

    Company Management manages in the "good ol boy" fashion. Similar to police officers, They take care of themselves, manages do and say whatever they want, with total impunity. Complaining about unfair treatment, abuse or any other negative action on your manager will result in immediate retribution. followed by frivolous accusations, write ups and progressive disciplinary actions for made up incidents until you crack and quit or they feel they have enough paper work on you to justify your termination.

    Advice to Management

    Stop the Micro managing, senior management needs to not allow there managers to micro manage. Allow employees to be successful. Address employee concerns


  2. Helpful (1)

    "Best in the industry but still lacking in core areas"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Atlanta, GA
    Current Employee - Account Manager in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at W.W. Grainger full-time (More than 5 years)

    Pros

    Work life balance is dfficult to beat. Decent resources for this industry make working here okay. Goal assignment is not distributed very well. Seasoned sellers are gone. We have a low tenure for sales reps.

    Cons

    District Sales Managers are no longer sellers. They're corporate policy enforcers. This is sad. I don't like to bring my boss into my accounts because he's so out of touch with what is going on. Grainger is also quick to adapt an inititative, have everyone drink the kool aid for it, and then quickly abandon it like it never happened. Stick to your guns.

    Advice to Management

    People buy from people-remember this. Attract real talent by getting rid of the churn and burn cycles.

There are newer employer reviews for W.W. Grainger
There are newer employer reviews for W.W. Grainger

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