W.W. Grainger - Great company heading in the wrong direction! | Glassdoor
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There are newer employer reviews for W.W. Grainger

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Helpful (3)

"Great company heading in the wrong direction!"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Manager of Territory Sales
Current Employee - Manager of Territory Sales
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at W.W. Grainger full-time (More than 3 years)

Pros

Good product breadth and depth, good service to customers, great next day availability, changing to keep up with the market.

Cons

Poor communication with change causing uncertainty in the sales force. Managers not able to performance manage without worry of retaliation from direct reports. Too many managers "chose to leave the company" after performance managing.

Advice to Management

Trust your sales managers and let them lead. Stand by them when they performance manage and make decisions. By not doing so, you're creating a culture of allowing mediocre sellers and sales leaders unable to do anything about it.

Other Employee Reviews for W.W. Grainger

  1. Helpful (3)

    "TSR South Houston"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Sales Representative in Houston, TX
    Current Employee - Territory Sales Representative in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at W.W. Grainger full-time (Less than a year)

    Pros

    This company is incredible. The benefits, the people, the training, the career opportunities are all beyond any company I've ever looked at on this site. I absolutely love the path I'm on as a Territory Sales Representatitive and will eventually become an Account Manager and keep moving up. Grainger CARES about their employees and if you work smart and hard, you'll go far.

    Profit-sharing after 2 years!
    Medical/dental/vision & more benefits! They give you a company car/gas/insurance/tolls/etc for FREE to use for your personal use too!
    Base+uncapped commission pay
    Travel to Orlando, FL for EVERYONE EVERY YEAR for a team-building sales event.
    Great entry-level sales job
    Balance between your work and personal life is AMAZING compared to other jobs
    Amazing atmosphere!

    Cons

    Lots of on the road driving required.
    Not a lot of interaction face-to-face with other people from your company
    Requires great time-management skill
    Pressure to make your goal every month which could be tough depending on your territory
    Rejection from customers who do not want to see you when you visit
    Commission check doesn't arrive until the last paycheck of the following month.
    Paychecks delivered bi-weekly instead of weekly.

    Advice to Management

    Be realistic about goals and about a TSRs CSG. Consider that TSRs in different cities/states should make pay based on their market in that part of the country. Someone in CA should make more than someone in TX because of the cost of living for example.


  2. "Overall, a great company that treats employees well"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Sales Representative in Lake Forest, IL
    Former Employee - Territory Sales Representative in Lake Forest, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at W.W. Grainger full-time (More than a year)

    Pros

    Great Benefits:
    - Company car and iPhone for outside sales reps, gas included
    - Good compensation, uncapped commission
    - Profit sharing
    - medical/dental coverage
    - 2-3 weeks vacation/yr
    - Training is outstanding - Company spends millions/yr on high performance selling
    Advancement opportunity:
    - Promote from within
    - Ability to change career paths within; moving from one department to another
    Management:
    - Listens to employees and makes adjustments accordingly
    - Good talent, young but qualified
    Good workplace environment

    Cons

    Company treats you well so the expectation is that you work for it, not really a con but found myself working long hours
    -Sales: company cars were monitored via telematics - manager has ability to see start/stop times, how long you are with a customer, GPS coordinates - again not really a con as long as you are doing what you are suppose to
    - Sales - be ready to deal with pricing objections - not the cheapest guys in town and not afraid to admit it - selling overall value

    Advice to Management

    Re-evaluate pricing structure!
    Competition is catching up to the services offered while keeping their prices reasonable. This is the biggest complaint by customers and internally as sellers.


There are newer employer reviews for W.W. Grainger
There are newer employer reviews for W.W. Grainger

See Most Recent

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