W.W. Grainger - Credit Analyst | Glassdoor
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There are newer employer reviews for W.W. Grainger

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"Credit Analyst"

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Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at W.W. Grainger full-time (More than 8 years)

Pros

Company Benefits are excellent especially the Profit Sharing

Cons

No Consistency in the work process from one credit department to the other.

Other Employee Reviews for W.W. Grainger

  1. "W.W,. Grainger is a great company to work for while you are there..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Sales Representative in Chicago, IL
    Former Employee - Territory Sales Representative in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at W.W. Grainger full-time (More than 3 years)

    Pros

    Good compensation, good benefits, and well known and recognized company.

    Cons

    During my time there, there was an extremely high attrition rate of the District Sales Managers, along with the territory sales reps. This doesn't allow for development of synergies between representatives and management nor representatives and clients for medium to long term.

    Advice to Management

    Yes, it it understood that people with continue to buy from Grainger as it has a strong brand recognition, however, imagine the % of growth potential to be realized in a med to long term relationship with one representative with an account. Multiply that per account and the numbers are quite astonishing.

    Most of the objections or non positive perception from the client initally were ,"What, another Grainger representative? Wow, seems like you guys have a new rep every few months."

    That said, Grainger is still a leader and has increased its stock price share from $80's to over $100 per, so, as stated in the beginning, does (attrition) it really matter as long as profits are growing and shareholders are happy:? Probably not.


  2. Helpful (1)

    "Customer service at the national contact center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales and Cust Relations Representative
    Current Employee - Sales and Cust Relations Representative
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at W.W. Grainger full-time (More than 3 years)

    Pros

    Flexible scheduling. Can actually choose your schedule, as long as there are 80 hours in the 2 week period.

    Pay is competitive for the area. If you factor in the profit sharing trust and benefits its much higher. Don't expect it to go up much though.

    Relatively low pressure for a call center environment.

    Cons

    Zero upward mobility. If you are on the front lines looking to move into a management role, you need to be tapped into the "Old Girls Network", The only real mentoring opportunities are through "business resource groups" and of those the only ones with any actual activity are the Women's and Latino. White males need not apply.

    Management spends all their time on "projects" and very little on working with their staff. You can be absolutely incredible at your job, and nobody really will know. Be prepared for very low annual raises based of goals which have no real relevance to your day to day job. Even if you max out your review scores, % raises work out to less than half of the increase in the cost of living year to year.

    Advice to Management

    Take a hard look at your internal hiring practices. Instead of touting how you are getting "good people on the bench" take a hard look at if you are ever putting them in the game.

There are newer employer reviews for W.W. Grainger
There are newer employer reviews for W.W. Grainger

See Most Recent

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