W.W. Grainger - Great Employer with a little Room For Improvement | Glassdoor
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There are newer employer reviews for W.W. Grainger

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Helpful (3)

"Great Employer with a little Room For Improvement"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Associate in Waterloo, IA
Current Employee - Customer Service Associate in Waterloo, IA
Recommends
Positive Outlook
Approves of CEO

I have been working at W.W. Grainger full-time (More than a year)

Pros

Low Stress, Employees Empowered to Make Bold Decisions, Senior Leaders Care About Employees' Opinion, Advancement Opportunities, Employees are Encouraged to Get Involved, Clean and Safe Work Environment, High Customer Satisfaction and Loyalty, Company is Growing Exponentially!

Cons

Raises/Promotions seem to be arbitrary and are not consistent from Manager to Manager, Employees are expected to go above and beyond job description just to "Meet Expectations", Often cut corners to keep operational costs low - would be nice to have a little "extra" for our efforts, An employee going above and beyond for Company's benefit is treated just like the employee who does the bare minimum, Benefits are terrible compared to other companies of Grainger's caliber - it's laughable..

Advice to Management

- Pay Employees What they are Worth!
- Standardize Job Expectations and conduct performance reviews to the standards that are set, not arbitrary expectations that a low-level manager comes up with..
- Improve Benefits

Other Employee Reviews for W.W. Grainger

  1. Helpful (1)

    "Great company no growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Washington, DC
    Current Employee - Account Manager in Washington, DC
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at W.W. Grainger full-time (More than a year)

    Pros

    Large company with great support

    Cons

    No growth and politics poor pay

    Advice to Management

    Promote from within


  2. Helpful (1)

    "Cliques are all the rage!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Rosedale, MD
    Former Employee - Customer Service Associate in Rosedale, MD
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at W.W. Grainger full-time (More than 5 years)

    Pros

    Good pay! Great hours but benefits are slipping.

    Cons

    Good ole boy mentality. They're customer service is slipping.

    Advice to Management

    Appreciate good employees, not just the ones with a pretty face who make you look good. Oh, and do some work!

There are newer employer reviews for W.W. Grainger
There are newer employer reviews for W.W. Grainger

See Most Recent

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