WAND Corporation - You get what you put in | Glassdoor
There are newer employer reviews for WAND Corporation
There are newer employer reviews for WAND Corporation

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Helpful (2)

"You get what you put in"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - N/A in Eden Prairie, MN
Current Employee - N/A in Eden Prairie, MN
Recommends
Positive Outlook
Approves of CEO

I have been working at WAND Corporation full-time (More than a year)

Pros

- Great community of employees
- Management is involved in all levels of the company, and the management style has a 'family business' feel to it.
- If you prove yourself, and are willing to go above the standard '9-5 mentality' you will be rewarded.
- Very progressive thinking towards development, which makes it a very stimulating environment to work in
- Many of the employees above the entry level role have been in the industry in some form for 10+ years, and have a great deal of knowledge to share
- A recent facilities upgrade, and one planned for the near future, have made the working environment very comfortable
- WAND University is closing the knowledge gap for new hires, and provides courses on every product the company offers.

Cons

- Although growing, WAND is still a small business. You will not get some of the perks associated with larger employers
- You WILL work more than 40 hours a week if you want to get recognized (it's a development house, what did you expect???). Don't apply for this company if you draw the line at 40 hours a week.
- There is a good deal of revamping going on, and this means a lot of compensation by employees.
- There is still high turnover in the TAC. It would be nice to see the criteria for hiring these employees raised a little bit. The current approach seems to be locating warm bodies who can string a coherent sentence together - not on quality service providers.
- The development cycle is sometimes rushed beyond what is realistically achievable.

Advice to Management

Continue pushing into new concepts. WAND has its bread and butter in Wendy's, now it's time to go get some sides!

Other Employee Reviews for WAND Corporation

  1. Helpful (4)

    "The best employees leave."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous (They Would Fire Me) in Eden Prairie, MN
    Current Employee - Anonymous (They Would Fire Me) in Eden Prairie, MN
    Doesn't Recommend
    Disapproves of CEO

    I have been working at WAND Corporation full-time (Less than a year)

    Pros

    Wand has paying customers who don't have enough money to buy a competing software so they keep paying Wand support (help desk) fees.

    Cons

    Management is the worst you'll ever work with. If you are going to be satisfied with the base salary you accept when you accept the job, and you don't need the benefits, and you just keep your head down and type code, you'll be okay. If you're a sales person / account manager you'll get canned if you don't become a help desk specialist (Learn to solve your own customer's problems yourself) or if you aren't the top salesperson in the group.

    Firings seems to occur frequently despite the help desk being constantly under-staffed. Help desk tickets come in at a flooding rate. There is maybe a single employee who has been there over 10 years and he subscribes to the ownership's management style. (Not a compliment).

    Management is abrasive and likes to get in verbal arguments in front of the employees. As an employee you can either take it and be publicly humiliated or argue back and risk being fired on the spot or harassed further.

    Managements response to upset employees is "they should be thankful they have a job". This trumps any faults on managements behalf or any workplace issues.

    Very few female employees were ever hired until a "newer age" managers spent stints there hiring some females. Since then it has gotten a little better. The HR lady was acquired when Wand purchased another company. All of the members of that company still have jobs.

    The ownership has a separate bathroom only they can use. The public bathrooms don't have any paper towels (just hand blowers) and there is seldom soap available. Bathrooms are often crowded since some employees seem to hide there because they hate their jobs that much.

    Help desk people get hired for one shift and can be re-assigned to a different shift after a couple weeks causing employees to have to quit.

    There are things far worse than this regarding specific management that I refuse to go into more detail.

    Advice to Management

    Management is too ignorant to do what they need to do. Other reviewers had suggested it, but it will never change because it is a family run business.


  2. Helpful (4)

    "Truly sad, unhealthy environment"

    Star Star Star Star Star
    • Culture & Values
    Current Contractor - Anonymous Contractor in Eden Prairie, MN
    Current Contractor - Anonymous Contractor in Eden Prairie, MN

    I have been working at WAND Corporation as a contractor (More than 3 years)

    Pros

    Good co workers who try hard to make a difference.

    Cons

    Turn over rate insane
    Always Get rid of people that make a difference
    Software is the reason for so many issues but blame it on everything/everyone else
    Owners will tell you one thing and do another
    Owners care ONLY about themselves and their money
    Unhappy customers
    Hazardous building
    Always blame the employees when things go wrong but half the time a paticular owner told you to do it a paticular way. It always comes back to bite you.
    They have a free lunch club for "special" people every single day. If your not special too bad.
    Owners bring their kids in and they run wild every Friday and disrupt business.

    Advice to Management

    You should really take a look at all these reviews. Each person that has posted has pretty much posted the same thing over and over again. Please really take a look at what you are doing. Obviously there is an issue.

There are newer employer reviews for WAND Corporation
There are newer employer reviews for WAND Corporation

See Most Recent

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