Quite good - Customer Service WHSmith Employee Review
- 4.0Aug 13, 2021Customer ServiceFormer Employee, less than 1 yearKent, WA
Pros
Good hours and was able to get on with everyone well.
Cons
The tills made me quite anxious and a few rude customers
Other Employee Reviews
- 5.0Oct 17, 2023CS AssistantCurrent ContractorMelbourne, FL
Pros
good culture in the company
Cons
pay is not that good
- 4.0Oct 11, 2023Sales LeadCurrent Employee, more than 1 yearLas Vegas, NV
Pros
-Expanding Presence: Over 300 store locations across the US indicates strong market presence and growth potential. -Great Coworkers: Working with friendly and supportive colleagues can make a huge difference in job satisfaction. -Growth Opportunities: Potential for personal and professional growth within the company. -Supportive Upper Management: Understanding and kind upper management can create a positive and motivating work environment. -Attractive Benefits: Offers discounts and comprehensive medical insurance which are valuable perks for employees. -Stable Brand: Given the number of stores and its widespread presence, the brand seems well-established and stable.
Cons
-Fluctuating Hours: Cutting hours can affect employee morale and financial stability. -Organizational Issues: Lack of organization can lead to inefficiencies and frustration among staff. -Frequent Changes: Regular alterations in prices, merchandise, and promotions can be confusing for both employees and customers and can affect the consistency of the brand. -Potential for Overwork: With the business growing and expanding, there might be potential challenges of managing the increased workload, especially if there are organizational inefficiencies. -Training Challenges: With frequent changes, employees might need regular training, which can be time-consuming and may not always be effectively executed.
