Wag Hotels - Work is satisfying, but employee loyalty goes unnoticed. | Glassdoor
There are newer employer reviews for Wag Hotels
There are newer employer reviews for Wag Hotels

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Helpful (2)

"Work is satisfying, but employee loyalty goes unnoticed."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - ADP, Guest Service, Client Service in San Francisco, CA
Current Employee - ADP, Guest Service, Client Service in San Francisco, CA

Pros

- Working with dogs is great.
- Employees are helpful with one another.
- Company will provide food during Thanksgiving and Christmas (gave small bonus this year).
- Managers and Supervisors will do the same work as employees to meet deadline.
- If you are a student, Wag will accommodate your work schedule with your school schedule.

Cons

- reviews and pay increases are non-existant
- high staff turnover
- praise by management is sparse
- safety training by management in regards to working with the dogs is limited.
- You can get hurt (bit by dog, slip and fall on wet floors, improper use of cleaning fluids or equipment)
- A few days notice on posting of employee's work schedule
- work holidays and weekends
- slow out-dated computer equipment

Advice to Management

- Timely employee reviews
- Better training and supervision of new employees by management
- Improve interaction and communication between Management and Employees
- Transparency

Other Employee Reviews for Wag Hotels

  1. "Hard work balanced by playing with dogs"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Service in West Sacramento, CA
    Current Employee - Guest Service in West Sacramento, CA
    Recommends

    Pros

    The dogs are great. Communication is open and the boss always has her door open. Everybody has fun while working.

    Cons

    Expected to work weekends and holidays. Watching dogs can be boring. It can be hard work: there's lots of sweeping, mopping, scrubbing, picking up poop.

    Advice to Management

    You've got to be the one's cheerleading everybody, all day long. Sometimes management gets low on energy and look like they don't want to be there.


  2. "Client Service Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Wag Hotels full-time

    Pros

    Working with wonderful clients and their pets. Getting to provide a top notch service in a fun environment.

    Cons

    Long hours, stressful, no support from upper management to help reach goals that were set.

There are newer employer reviews for Wag Hotels
There are newer employer reviews for Wag Hotels

See Most Recent

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